Dental Surgical Assistant Support

About Greater Charlotte Oral and Facial Surgery:

Greater Charlotte Oral and Facial Surgery is a trusted leader in advanced oral and maxillofacial care, serving patients throughout the Charlotte, Steele Creek, and Gastonia areas. Our expert team specializes in a full range of surgical services, from dental implants and wisdom teeth removal to complex jaw surgery and cutting-edge facial cosmetic procedures. With state-of-the-art facilities and a commitment to excellence, we provide personalized, patient-centered care in a welcoming environment—helping our patients restore function, enhance aesthetics, and improve their overall quality of life.  As we expand our operations, we’re hiring team-oriented, positive individuals who thrive in customer-facing roles and bring excellent communication skills to our growing practice.

Additional Details:

• Must be willing to travel between our Gastonia, Pineville, and Steele Creek offices

 _Why Join Us? _

• $1,000 Sign on bonus (After successful completion of 90-day probationary period)
• Competitive wages
• Low-cost medical insurance
• Zero-premium dental and vision insurance
• Employer F.S.A./H.S.A. contributions
• 401(k) with company match
• Generous PTO, paid holidays, and personal time
• Seasonal bonuses and company/partner discounts
• Employer-paid basic life insurance
• Voluntary insurance benefits
• Educational Assistance
• Wellness program and employee assistance program
• Weekday, daytime-only schedule with early-out Fridays!

Join our growing team and be part of a practice that values both patient care and employee well-being.

Job Title: Surgical Assistant Support

Position Summary: To provide support to doctors and assistants in a timely manner and assist with discharge of patients.

Duties and Responsibilities:

• Stocks ice packs and makes bags for recovery rooms
• Makes gauze and syringe packs for patients to take home
• Does laundry, including the folding once cleaned and dried
• Labels all autoclave bags and envelopes
• Keeps forceps organized in rooms
• Helps empty trash in each operatory and central before lunch and at end of each day
• Helps clean operatory rooms between patients
• Helps set up operatory for upcoming surgeries
• Cleans recovery rooms in between patients
• Performs x-rays as needed
• Helps central answer post-op concern calls as needed
• Assists with discharge of patients and safely assist patients to their escort’s automobile
• Changes patients gauze before discharging
• Provides support for ongoing surgeries
• Assists with local anesthesia surgeries if trained
• Assists central as needed with production of surgical trays
• Completes calls backs of patients that SAS discharged
• Logs call back of patients and last blood pressures in computer
• Makes packets for front office when work is finished
• Makes sure call backs are completed the same day as surgery
• Responsible for all call backs for patients having surgery
• Retrieves post op patients from rooms and helps recovery process to holding area
• Maintains upmost confidentiality
• Any duties required to maintain patient flow and any other extra duties office clinical manager assigns

Requirements

Required Skills and Abilities:

• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Excellent organizational skills
• Must be detail-oriented
• Must maintain professionalism at all times
• Must maintain training/ continuing education requirements
• Ability to function in fast paced and/ or stressful work environment
• Must adhere to company policies and procedures and safety guidelines

Education and Experience:

• High School Diploma or equivalent required
• Certificate in dental assisting and/ or surgical assisting preferred
• Valid driver's license

Physical Requirements:

• Prolonged standing and walking
• Frequent bending and twisting
• Must be able to lift and carry up to 50 lbs.
• Can physically assist patients including lifting, pulling, holding
• Ability to retain firm grip on instruments for extended periods of time up to 1 hour
• Dexterity to grab, hold, adjust, tap, feel, and pick up instruments frequently

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Family leave
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Pet insurance
• Professional development assistance
• Referral program
• Retirement plan
• Travel reimbursement
• Tuition reimbursement
• Vision insurance

Work Location: In person