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Department Assistant III - Public Works
JOB
Public Works has an opportunity for a front desk department assistant who possesses exceptional customer service and written/verbal communication skills and is proficient in Microsoft Office Suite.MINIMUM CLASS REQUIREMENTS: Any combination of education and experience equivalent to eighteen months of general office work experience.LICENSES, REGISTRATIONS AND/OR CERTIFICATES: None
EXAMPLE OF DUTIES
Under general supervision; performs a variety of responsible, moderately complex clerical, accounting, or secretarial tasks within a City department; operates one or more types of office or specialized equipment in conjunction with the work; applies considerable independent judgment in making responsible decisions, resolving unusual problems, and interpreting moderately complex guidelines and regulations in order to complete the work; performs related work as required.
SUPPLEMENTAL INFORMATION
Knowledge of general office practices and procedures; of modern secretarial practices, as required by the position; of business arithmetic; of standard principles and practices of clerical accounting and bookkeeping as required by the positions. Ability to perform a variety of mathematical computations; to perform a variety of moderately complex clerical tasks; to perform typing or stenographic work at an acceptable level, as required by the position; to meet and deal with the public in a pleasant and courteous manner, and at times, under stress situations; to understand and apply moderately complex guidelines to varied operational requirements; to operate equipment, associated with the position, in a proper manner.PHYSICAL DEMANDS: Work is performed primarily in an office environment while sitting at a desk or computer terminal for extended periods of time or while standing for a period of time. Frequently needs to move inside the office to access file cabinets, office machinery, etc. Constant use of both hands in reaching/ handling/grasping/fingering while performing duties operating on computers. Occasional heavy work includes lifting and carrying up to 20 pounds. Occasionally ascends/descends stairs and ladders while maintaining balance. Constant use of all senses including feeling/talking/hearing/seeing while performing duties and while communicating with co-workers, general public and completing all tasks as assigned. Must be able to distinguish color and maintain long-term and short-term memory. May work in remote locations or in noisy work area. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.UNUSUAL WORKING CONDITIONS: Some positions come in contact with the public who may be irate, upset, or disturbed.
Public Works has an opportunity for a front desk department assistant who possesses exceptional customer service and written/verbal communication skills and is proficient in Microsoft Office Suite.MINIMUM CLASS REQUIREMENTS: Any combination of education and experience equivalent to eighteen months of general office work experience.LICENSES, REGISTRATIONS AND/OR CERTIFICATES: None
EXAMPLE OF DUTIES
Under general supervision; performs a variety of responsible, moderately complex clerical, accounting, or secretarial tasks within a City department; operates one or more types of office or specialized equipment in conjunction with the work; applies considerable independent judgment in making responsible decisions, resolving unusual problems, and interpreting moderately complex guidelines and regulations in order to complete the work; performs related work as required.
SUPPLEMENTAL INFORMATION
Knowledge of general office practices and procedures; of modern secretarial practices, as required by the position; of business arithmetic; of standard principles and practices of clerical accounting and bookkeeping as required by the positions. Ability to perform a variety of mathematical computations; to perform a variety of moderately complex clerical tasks; to perform typing or stenographic work at an acceptable level, as required by the position; to meet and deal with the public in a pleasant and courteous manner, and at times, under stress situations; to understand and apply moderately complex guidelines to varied operational requirements; to operate equipment, associated with the position, in a proper manner.PHYSICAL DEMANDS: Work is performed primarily in an office environment while sitting at a desk or computer terminal for extended periods of time or while standing for a period of time. Frequently needs to move inside the office to access file cabinets, office machinery, etc. Constant use of both hands in reaching/ handling/grasping/fingering while performing duties operating on computers. Occasional heavy work includes lifting and carrying up to 20 pounds. Occasionally ascends/descends stairs and ladders while maintaining balance. Constant use of all senses including feeling/talking/hearing/seeing while performing duties and while communicating with co-workers, general public and completing all tasks as assigned. Must be able to distinguish color and maintain long-term and short-term memory. May work in remote locations or in noisy work area. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.UNUSUAL WORKING CONDITIONS: Some positions come in contact with the public who may be irate, upset, or disturbed.
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