Department Lead - ApparelSalem, OR
Description
Primary Purpose
To be a leader to all associates and responsible for maintaining excellent customer service, product knowledge, and merchandising in Clothing/Boots.
Essential Duties and Responsibilities
-
Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
-
Oversee the daily operations of the department – including, but not limited to, merchandizing, display presentation, maintaining signage standards, and monitoring inventory levels.
-
Train new associates on systems, procedures, and product knowledge.
-
Create and implement daily worklists and goals for store associates.
-
Assume duties of the Store Manager and Assistant Store Managers when scheduled.
-
Open and close the store as needed and scheduled.
-
Assist in leading store meetings and store goals/objectives.
-
Answer incoming phone calls.
-
Constant radio communication with all associates.
-
Comprehensive knowledge of the products Coastal Farm sells.
-
Maintain an awareness of all product knowledge information and merchandise promotions.
-
Assist in floor moves, merchandising, display maintenance and store housekeeping.
Other Duties and Responsibilities
-
Help in other departments when needed.
-
Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
-
Other duties assigned as needed.
Qualifications
-
1 year of experience working in a retail environment.
-
Experience operating a POS system.
-
Experience operating Eagle Browser.
-
Proven written and verbal communication skills.
-
Strong interpersonal skills.
-
Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
-
Familiar with how to operate a computer system and email.
-
Familiar with standard retail concepts and practices.
Coastal Farm & Home Supply LLC Jobs