Department Operations Assistant

Job descriptionSummary:

The Department Operations Assistant will support the daily operational needs of the HR & Compliance department by providing junior-level compliance assistance, basic IT support, coordination of internal activities, and general administrative support. This role requires a proactive and creative individual capable of assisting with projects, documentation, internal processes, and occasional company events or craft-style initiatives. The ideal candidate is organized, tech-savvy, resourceful, and willing to grow as additional responsibilities evolve over time.

DUTIES AND RESPONSIBILITIES:

• Provide basic IT support such as system setups, password resets, equipment coordination, and troubleshooting simple technical issues.
• Assist the Compliance area with document preparation, checklists, reporting, audits, and maintaining internal procedures.
• Support the coordination and logistics of internal activities, meetings, events, and creative projects as needed.
• Prepare materials, presentations, and small craft-style items for employee engagement initiatives.
• Maintain organized digital and physical filing systems for compliance and departmental documentation.
• Assist in gathering data, completing forms, and preparing reports required by internal or external stakeholders.
• Coordinate equipment requests, supplies, and vendor communication as needed.
• Ensure adherence to company procedures, confidentiality standards, and compliance protocols.
• Provide general administrative support to the department, including scheduling, follow-ups, and tracking tasks.
• Collaborate with cross-functional teams to support ongoing and upcoming departmental projects.
• Perform other duties as assigned; responsibilities may evolve based on departmental needs.

EXPERIENCE

• Minimum 1 year in administrative support, IT support, compliance, operations, or a related field.
• Experience assisting with office coordination, events, or internal activities is a plus.
• Familiarity with technology systems, basic troubleshooting, or compliance procedures preferred.

SKILLS

• Strong organization and multitasking abilities
• Creativity and willingness to assist with craft-style or hands-on projects
• Accountability and reliability
• Basic IT knowledge (troubleshooting, system navigation, equipment setup)
• Attention to detail and accuracy
• Excellent communication skills
• Ability to work in a fast-paced, evolving environment
• Discretion and respect for confidential information
• Problem-solving and resourcefulness

The above is intended to describe the general content and requirements for the performance of this job. It should not be interpreted as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this position at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Onboard Logistics USA, Inc. is an equal opportunity employer and complies with all applicable federal, state, and local fair labor practice laws.

Pay: $16.00 - $19.00 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person