Sustainability & Social Commitment

Family Insurance Plan

Personal Development

Paid Holidays

Diversity & Inclusion

• Oversee SAP Systems Operations
• Manage incident, problem, and change management
• Oversee SAP monitoring, job scheduling, and system health checks
• Coordinate with BASIS, functional, and infrastructure teams
• Define and track SLAs/KPIs for SAP support and operations
• Ensure timely resolution of tickets and user issues
• Manage internal and external teams managing application support.
• Plan upgrades, patches, and enhancement packs
• Manage transports across Dev, QA, and Production
• Ensure minimal downtime during releases
• Maintain system documentation and runbooks
• Implement SAP security, authorizations, and compliance controls
• Support audits (SOX, internal, external)
• Identify automation and efficiency opportunities
• Improve system performance and reduce downtime
• Implement best practices across modules (FICO, MM, SD, PP, etc.)
• Support digital transformation initiatives
• Lead SAP functional, technical, and support teams
• Act as bridge between COE IT, HQ Operations director and business teams.
• Manage vendors, consultants, and offshore teams including resource allocations and cost.
• Conduct governance meetings with leadership
• You will contribute as senior member of RUN team to ensure service onboarding during rollouts and other key project initiatives.
• Creating know how and design documents in collaboration with Solution Architects & Consultants.

• University degree in computer science or a comparable degree with skills and experience as a software developer
• Bachelor’s degree in business administration, Supply Chain, Finance, or Economics with a strong interest in affinity with Information Technology. Alternatively, a bachelor’s degree in computer science with minor in business administration.
• Minimum of 15 years job specific and hands-on SAP work experience with demonstrated professional growth and achievement. Prior work experience in a manufacturing organization of comparable size, business diversity, scope and complexity a plus.
• SAP S/4 HANA experience is a major plus.
• At least 3 full life cycle implementations of SAP roll outs. International roll out experience will be a plus.
• Support + rollout + AMS experience mandatory including team / Vendor Management.
• Strong understanding & experience in Integration of SAP.
• Strong English written and verbal communication, presentation, and interpersonal skills to effectively exercise tact, discretion, judgment, and diplomacy when interacting and/or negotiating with internal and external customers and senior management.
• Highly motivated self-starter.
• Ability to work effectively in a diverse and global work group and to achieve results through global team efforts.
• Ability to perform in a high-pressure environment and/or crisis and render good decisions to resolve the problems, maintain safety and ensure adherence to central and local policies and procedures.
• Willingness to travel global for project related tasks.
• Know How of IT support management tool ServiceNow is beneficial.
• Hands-On and customer focused mindset.
• Strong attention to detail and commitment to producing high-quality work.
• Willingness to learn and take on new challenges and contribute.
• Communication skills and ability to work effectively with cross-functional teams.
• Familiarity with agile development methodologies is a plus.
• Ability to prioritize tasks, take ownership and meet deadlines in a fast-paced environment.