Deputy Medical Director

The Deputy Medical Director / Medical Superintendent is responsible for overseeing the clinical operations, medical governance, regulatory compliance, and quality standards of the hospital. The role ensures delivery of safe, ethical, and high-quality patient care across cardiac and general medical services while maintaining operational efficiency and compliance with healthcare regulations.This position acts as a bridge between hospital administration and medical staff and plays a critical leadership role in ensuring clinical excellence, patient safety, and adherence to national healthcare standards.Key Responsibilities1. Clinical Governance & Quality Assurance

• Oversee clinical services to ensure adherence to evidence-based medical practices.
• Implement and monitor clinical protocols, SOPs, and treatment guidelines.
• Lead morbidity & mortality meetings and clinical audit processes.
• Ensure compliance with PMDC/PMC (or relevant authority), healthcare commission standards, and accreditation requirements.
• Monitor infection control practices and patient safety standards.
• Review adverse events and ensure corrective action plans are implemented.

2. Medical Staff Supervision & Coordination

• Supervise consultants, medical officers, RMOs, and nursing coordination in collaboration with Nursing Leadership.
• Participate in recruitment, credentialing, privileging, and performance evaluation of medical staff.
• Ensure proper duty rosters and on-call coverage.
• Address clinical conflicts and resolve interdepartmental issues.
• Promote a culture of professionalism, teamwork, and ethical conduct.

3. Hospital Operations Oversight

• Oversee daily hospital operations including IPD, OPD, Emergency, ICU, Cath Lab, OT, and diagnostic services.
• Ensure efficient patient flow and bed management.
• Coordinate with support services (Pharmacy, Laboratory, Radiology, Biomedical, etc.).
• Monitor key performance indicators (KPIs) such as occupancy rate, average length of stay, infection rates, mortality rates, etc.

4. Cardiac Services Oversight

• Ensure quality and safety of cardiac procedures including Cath Lab operations, cardiac surgery, and ICU management.
• Monitor compliance with cardiac care protocols and emergency response standards.
• Review outcomes and performance metrics specific to cardiac care.

5. Regulatory & Legal Compliance

• Ensure hospital compliance with local health authority regulations.
• Handle medico-legal cases and coordinate documentation.
• Ensure proper maintenance of medical records and documentation standards.
• Represent hospital during inspections and audits.

6. Strategic & Administrative Support

• Assist Medical Director/CEO in strategic planning and service expansion.
• Contribute to budgeting and cost-control initiatives related to clinical services.
• Support development of new specialties and service lines.
• Participate in hospital management meetings and board reporting.

7. Patient Experience & Risk Management

• Monitor patient complaints related to clinical services and ensure timely resolution.
• Implement patient safety initiatives and risk mitigation strategies.
• Lead disaster preparedness and emergency response planning.

Key Performance Indicators (KPIs)

• Clinical compliance rate
• Infection control benchmarks
• Patient satisfaction scores
• Mortality & morbidity indicators
• Staff retention and credentialing compliance
• Audit and accreditation readiness

Qualifications & ExperienceEducation:

• MBBS (Mandatory)
• Postgraduate qualification preferred (FCPS / MD / MS / MHA / MPH or equivalent)

Experience:

• Minimum 8–12 years of clinical experience
• At least 3–5 years in hospital administration or leadership role
• Experience in cardiac hospital setting preferred

Licensure:

• Valid PMDC/PMC registration (or relevant regulatory body)

Competencies & Skills

• Strong clinical judgment
• Leadership and team management skills
• Knowledge of healthcare regulations and accreditation standards
• Crisis management and decision-making ability
• Excellent communication and conflict resolution skills
• Financial and operational awareness
• Ethical integrity and professional conduct

Working Conditions

• Full-time position
• On-call responsibilities as required
• High-pressure hospital environment requiring rapid decision-making

Work Location: In person