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Position Overview

The Deputy Medical Superintendent will assist the Medical Superintendent in managing day-to-day clinical operations, maintaining NABH standards, ensuring smooth coordination between departments, enhancing patient safety, and driving performance improvement across the hospital.

This is a key leadership role requiring strong administrative acumen, clinical background, and the ability to work in a fast-paced environment.

Key Responsibilities

1. Hospital Operations & Administration

  • Oversee daily functioning of clinical and support departments.
  • Ensure availability and optimal utilisation of hospital beds, emergency care, NICU, labour room, OT, and OPD services.
  • Coordinate duty rosters for doctors, RMOs, interns, and paramedical staff.
  • Manage patient flow and help resolve operational bottlenecks.

2. Quality & NABH Compliance

  • Maintain and upgrade all NABH accreditation standards (Entry Level / Full).
  • Conduct audits, gap assessments, and quality improvement initiatives.
  • Ensure adherence to hospital policies, SOPs, and clinical protocols.
  • Monitor infection control practices in collaboration with ICN & ICC.

3. Medical Workforce Coordination

  • Supervise RMOs, duty doctors, and DNB trainees.
  • Facilitate CME programs, trainings, and skill development for clinical staff.
  • Participate in credentialing and privileging of clinicians.

4. Patient Safety & Experience

  • Monitor clinical outcomes, incident reports, and patient grievances.
  • Ensure timely resolution of complaints in coordination with MS office.
  • Promote a culture of patient-centered care.

5. Regulatory & Statutory Compliance

  • Ensure compliance with all statutory requirements (Biomedical Waste, PNDT, Pharmacy, Fire & Safety, AERB, etc.).
  • Assist in preparing reports for governing bodies and regulatory authorities.

6. Strategic Planning & New Initiatives

  • Support rollout of new departments, expansion projects, and service upgrades.
  • Contribute to performance monitoring, KPI dashboards, and revenue optimization.
  • Participate in management meetings and provide analytical inputs.

Job Type: Full-time

Pay: ₹70,000.00 - ₹120,000.00 per month

Work Location: In person

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