Design Assistant

Company Overview: At Viridien, we strive to enhance our customers' lives by transforming their outdoor spaces into luxurious extensions of their homes. With the largest selection of in-stock outdoor furniture in the Carolinas and access to thousands of custom order options, we are committed to providing exceptional service and quality products. Our design consultants understand the art and science of lifestyle, environment and taste to create a functional, beautiful and personal space. We provide luxury design services for the reimagining of outdoor spaces and custom kitchens, anywhere in the Carolinas. Our designers embody the outdoor lifestyle and a sense of personal style, polished appearance, refined taste and a discerning eye for luxury.

Design Assistants play an integral role in supporting key phases of a design project's lifecycle in collaboration and partnership with the design consultant . They are professionals with a passion for building and maintaining relationships.

Purpose: Design Administrative Assistants at Viridien provide essential support to ensure efficient day-to-day operations of the store, focusing on exceptional customer service and streamlined administrative tasks. The Administrative Assistant will handle a variety of responsibilities including answering phones, greeting customers, managing merchandise logistics, maintaining showroom appearance, and supporting administrative needs.

Responsibilities:

• Provide a luxury experience for clients in store and through At Home Design services
• Qualify and educate potential design clientele on products and services offered
• Provide support with all phases of the design process, including: consultations, site visits, design development, presentations and delivery
• Assist in producing presentations; communicating design concepts, space planning and product selections
• Provide product expertise and elevated client service
• Represent the Viridien lifestyle through polished communication, personal appearance and professionalism
• Maintain a strong interest in the luxury and design industry
• Support the visual and quality standards within the showroom, tagging, pricing and signage
• Manage phone calls, direct inquiries, and monitor voicemail messages.
• Coordinate merchandise pick-ups, warranty claims, deliveries, and customer communications
• Handle administrative tasks including bank deposits, ordering supplies, sending thank you cards, and updating sales aids such as catalogs and price lists.
• Maintain accuracy of closing paperwork and financial reconciliations.
• Assist with store sale preparation, including pricing updates and promotional setups.

Skills/Qualifications:

• Art, Interior Design education preferred
• Experience within furniture and luxury retail preferred
• People and relationship driven
• Strategic and mental agility
• Highly organized
• Collaborative
• Results-oriented
• Excellent verbal and written communication skills
• Proficiency with Mac Operating System, IOS devices, Microsoft Office and Google Applications
• Proficiency in AutoCAD, Adobe Creative Suite, or other related space planning/rendering programs preferred
• Strong artistic skills
• Availability to work a variable schedule of at least 40 hours per week, including holidays and weekends as needed required
• Ability to maintain consistent attendance and punctuality

Physical Requirements:

• Licensed to drive preferred
• Ability to travel locally or out of state
• Ability to lift and mobilize small to medium items, up to 25 lbs. while utilizing appropriate equipment and safety techniques
• Ability to maneuver effectively around showroom floor, warehouse, and office

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Charlotte, NC 28210 (Required)

Ability to Relocate:

• Charlotte, NC 28210: Relocate before starting work (Required)

Work Location: In person