Design Assistant & Shop Advisor

We are seeking a highly organized, design-minded, and people-first leader to oversee both the daily operations of our retail showroom and support the execution of residential and commercial interior design projects. This role blends retail management, client experience, project coordination, merchandising, and interior design support into one dynamic position.

The ideal candidate is passionate about interiors, thrives in a fast-paced collaborative environment, and has the ability to balance operational leadership with creative problem solving. This individual will work closely with the founder, design team, vendors, and clients to ensure an exceptional customer experience both in-store and throughout the design process.

This role is responsible for managing store operations, driving sales performance, maintaining visual merchandising standards, supporting interior design projects, coordinating ordering and logistics, and leading a positive, service-oriented team culture.

Key Responsibilities

Retail Store Management & Sales

• Support sales for the interior design sales floor, while partnering with the Lolo Interiors design team on clients requiring design services.
• Demonstrate strong sales leadership through active engagement on the sales floor and by building lasting client relationships.
• Lead day-to-day showroom operations while maintaining a welcoming and elevated client experience.
• Partner with the design team to assist clients requiring interior design services and custom sourcing.
• Provide accurate product information and custom order management with clients and design trade partners.
• Keep the sales floor well-merchandised, stocked, clean/organized.
• Understand the POS system and its functions.
• Increase customer base by proactively reaching out to customers and design trade partners by sourcing products not currently on the floor.
• Provide product and client feedback to store manager and buyer.
• Support online sales inquiries, custom orders, shipping coordination, and client follow-up.
• Resolve customer concerns professionally and compassionately while maintaining brand standards.

Interior Design & Project Coordination

• Experience with preparing and managing Construction Documentation, Finish + Material Schedules, and Project Budgets, and be open and willing to learn our systematic design approach that we apply toward all projects.
• Work with the Principal Designer/Founder and design team to assemble digital design presentations, construction packages, and in-person client sample presentations.
• Support the design team in the preparation of floor, space, and furniture plans and elevations in AutoCAD.
• Support the design team in the preparation and maintenance of interior design assets including, but not limited to: finish + material schedules, lighting schedules, hardware schedules, Budgets, templates, and shop drawings.
• Gather detailed information and quotes for the preparation of accurate design proposals.
• Create and prepare proposals and proposal packages for submission to clients. Requires an understanding of how to audit and cross-reference vendor quotes with existing construction documentation and design intent to ensure quote accuracy.
• Prepare proposals, budgets, vendor quotes, purchase orders, and specification documentation.
• Coordinate ordering, tracking, logistics, installations, returns, and quality control with vendors and subcontractors.
• Maintain organized design systems, samples, templates, and project documentation.
• Assist with FF&E sourcing, styling, accessorizing, and custom furniture coordination.
• Conduct site visits, take field measurements, and coordinate Matterport documentation as needed.
• Record detailed client meeting notes and proactively communicate project updates and timelines to internal teams.
• Maintain accuracy and organization of design systems, product samples and design processes.
• Respond to lead inquiries, schedule calls and consultations, and upkeep calendars accurately.
• Acquire samples, make deliveries, pickups, and run miscellaneous errands as needed.
• Anticipate project challenges and contribute creative, solutions-oriented problem solving.
• Support installations and assist across project tasks as needed.

Qualifications

• 2+ years of experience in retail management, interior design, project coordination, or a related field, preferably within interiors, furniture, or home decor.
• Degree from an accredited design school or equivalent professional experience preferred.
• Strong understanding of interior design processes, construction documentation, furniture sourcing, materials, and project coordination.
• Excellent customer service and relationship-building skills with a people-first leadership mindset.
• Highly organized with strong time management and multitasking abilities.
• Strong styling and merchandising sensibility with attention to detail.
• Ability to problem solve quickly and remain composed in a fast-paced environment.
• Strong communication skills, both written and verbal.
• Adaptable to new systems and implementations that will assist in growth of the firm, including Gather, Sketchup, Twin Motion or equivalent
• Ability to work both independently and collaboratively across multiple projects simultaneously.
• Passion for interior design and staying current with industry trends, furnishings, and materials.
• Reliable transportation and willingness to run errands, attend site visits, and travel locally as needed.
• Ability to lift and move merchandise or materials up to 30–50 lbs using proper safety techniques.
• Flexible schedule including weekends, holidays, installations, and events as needed.

Pay: $20.00 - $26.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Work Location: In person