Design Solutions Specialist

Work at RT London

We’re a US-based manufacturer, looking for motivated people. If we have a position that matches your qualifications, get in touch with us. We are an equal opportunity employer. Drug screening and background check will be done for anyone offered a position.

We’re always looking for good employees that will improve our organization.

Corporate Offices

Grand Rapids
877.613.2012
Fax: 616.364.1131
1642 Broadway NW
Grand Rapids, MI 49504
eservice@rtlondon.com
Grand Rapids, MI
Design Solutions Specialist
Job Description

RT London is a domestic furniture manufacturer serving the needs of higher education, government contracts, human services, and related markets. We focus on innovative design and outstanding durability. Design, engineering, and manufacturing are all done in-house in Grand Rapids, Michigan.

We are seeking a Design Solutions Specialist to bridge the gap between interior design, product management, and sales execution. This is a unique hybrid role designed for a self-starter who can navigate the technical complexities of commercial furniture bids while also driving the creative strategy behind our product portfolio.

This position does not just track orders; they will lead the end-to-end bid process, manage national contracts, and empower our sales team with the tools and design assets they need to win. Reports to the VP of Sales & Marketing.

Key Responsibilities:

Strategic Bidding & Contract Management

Lead the end-to-end bid process to clearly communicate the company’s value proposition and ensure final packages fulfill brand promises
Manage national and state contracts, proactively identifying and resolving gaps in collaboration with the sales team
Maintain master pricing lists and ensure accuracy across published price lists and CIL/CET catalog data

Product Development & Launch

Drive new product development by contributing innovative ideas and market-aligned concepts to the team
Execute product launches, including the creation of specialized marketing collateral to ensure successful market entry
Develop and maintain design assets for the company website and product support materials to ensure brand consistency

Sales Enablement & Communication

Support the sales lifecycle by assisting with the training and onboarding of new sales representatives
Provide advice on product positioning, prepare quotes and answer questions
Review furniture orders and submittals for accuracy in specifications, finishes, and configurations
Deliver effective product updates, success stories, and case studies to both the sales team and customers
Generate sales reports to provide data-driven insights into product performance, trending sales, and potential discontinuations

Digital Presence & Brand Consistency

Marketing Assets: Maintain the company website and product support materials; manage social media channels (LinkedIn, Instagram) to drive brand engagement
Visual Standards: Ensure all proposal materials and product documentation align with brand standards and "face-to-market" positioning

Qualifications:

Bachelor’s Degree in Interior Design or equivalent
Proficiency in CET, Spec, CAP or similar and Adobe Creative Suite (Photoshop, Illustrator, InDesign)
Working knowledge in additional 3D modeling software (AutoCAD, Rhino, Sketchup, etc.)
Interest in traveling occasionally to support project tasks and attend trade shows
Must be flexible and thrive in a fast-paced environment
Strong organizational and multi-tasking skills
Ability to work in a team environment as well as independently
Excellent written and verbal communication skills
Maintains strong attention to detail and proven problem-solving skills
Ability to prioritize tasks based on importance and deadlines

Physical Requirements & Working Conditions

This position operates onsite in an office environment with minimal exposure to a manufacturing setting, including machinery, moving equipment, wood dust, and noise
Must be able to sit or stand for extended periods and frequently use standard office equipment
This position requires regular walking, bending, and reaching as well as occasional lifting, carrying, pushing, or pulling up to 25 pounds

Benefits

Weekly pay schedule
Health benefits BEGIN ON DAY ONE – medical, dental and vision
Paid time off package as well as paid holidays
Competitive pay with opportunity for career growth
Health Saving Account with employer contribution
401(k) Plan with company match
Company-paid group life insurance
Employee Referral Program

Work Location: In person