Job Purpose
Managing the appointments and customers through the process while providing excellent customer service, this position will work individually with customers as they select interior options and upgrades. This position will report to the Design Studio Manager.
Duties and Responsibilities
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Manage the division design studio appointments and customers assigned
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Work with new home customers to select all interior finishes such as cabinets, counters, flooring and lighting
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Responsible for meeting or exceeding revenue sold and margin goals
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Advise customers on interior design (with respect to color, functionality, budget)
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Assist in determining market driven standard features and options
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Create spec home finish and feature schemes
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Work with Design Studio Manager to price options
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Manage distribution of design center paperwork or change orders for the field to reflect the customer’s selections
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Communicate with Sales, Purchasing, Production, and Homeowners as required to successfully execute the homebuilding process
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Research custom requests as directed by the Design Studio Manager with the assistance of the Purchasing Team
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Other duties as assigned or expected