Pay: $50,000 - $200,000
Essential Job Duties and Responsibilities:
- Responsible for maintaining a friendly and professional environment by greeting and acknowledging every customer and coworker that approaches.
- Performs the same tasks as retail sales associate with the added responsibility, and benefit, using design experience and knowledge to handle design customers, perform in-home consultations, work with CAD software to meet customer’s needs.
- Job requires being reliable, responsible, and dependable.
- Must have attention to detail and be thorough in completing work tasks.
- Answer customers’ questions about products, prices, availability, and product uses.
- Emphasize product features based on analyses of customer’s needs.
- Assist sales associates through motivation and support with gallery documentation and processes.
- Responsible for writing and verifying all special orders written in the gallery to make sure price, finish, fabrics, and trims are correctly specified on order forms.
- Assist customers directly and/or sales associates by expediting special ordering process efficiently and effectively.
- Recommend, select, and help locate or obtain merchandise based on customer needs.
- Knowledge of methods for showing, promoting, and selling products.
- Keep design center organized
- Ensure catalogs, price books, and fabrics are up to date.
- Assist gallery customers with fabric selections for custom upholstery and finish selections for case good orders.
- Occasionally travel to customers home and perform in-home consultations, maximizing the opportunity to increase sales.
- Floor and accessory layout design inside the customer’s home.
- Meet delivery drivers at customer homes and direct installation of merchandise.
- Keep gallery merchandise presentable for customers.
- Use excellent customer relations while demonstrating a high level of sales expertise.
- Perform any other duties as directed by upper management.
Education and/or Work Experience Requirements:
- Background in interior design preferred, either through education or experience.
- Ability to communicate effectively with team members.
- Positive attitude when working with customers.
- Knowledge of employment and merchandise handling procedures.
Physical Requirements: To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening and repetitive motion.
Heavy Work: Lifting up to 50 lbs. occasionally, and/or up to 10 lbs. occasionally to move objects. Work Environment: Indoor, climate-controlled environment.
Mathis Home promotes and maintains a drug-free work environment. Mathis Home is an Equal Opportunity Employer.