Desk/Sales Manager- Charlotte Area

Job Responsibilities:

• Forecast goals & objectives for the dept. and strive to meet them.
• Strive for harmony and teamwork with all other depts.
• Attend managers meetings.
• Assist the Dealer in forecasting controllable expense elements for the new & used vehicle depts.
• Understand, keep abreast of, and comply with federal, state, and local regulations that affect new & used vehicles sales.
• Hire, train, motivate, counsel, and monitor the performance of new & used sales employees.
• Direct & schedule the activities of all dept. employees.
• Directs new & used salespeople to enhance the image and customer satisfaction ratings of the dealership.
• Communicate with new & used salespeople to ensure that dealership policies & procedures are understood and followed.
• Set sales & gross objectives for salespeople.
• Guide all salespeople in setting their objectives on a short & long-range basis.
• Review all sales peoples performance as shown on the Daily Sales Operating Control.
• Develop programs of improvement for those salespeople who are failing to reach their objectives.
• Recommend for dismissal any salesperson failing to meet company standards.
• Conduct sales training meetings as directed by the DEALER.
• Work with salespeople on programs that will increase the vehicle gross and increase F&I penetration.
• Will ensure that the salespeople plan a days work each day.
• Will supervise the salespeople to ensure that they follow their owners on a planned contact basis.
• Will evaluate each quarter the gross performance of the salespeople.
• Will conduct a weekly sales meeting.
• S/he will keep accurate sales records both daily & monthly.
• Will insist that the salespeople follow the company's prospecting program to obtain maximum results.
• Submit WEEKLY commissions to the Office Manager.
• Make used car appraisals.
• Recommend to the Dealer the inventory to be carried by color, model, and equipment, based on a variety of customer and market analyses.
• Help salespeople close deals when necessary.
• Maintain standards for the delivery of vehicles to customers.
• Assist Dealer in the development of advertising campaigns and other promotions.
• Will coordinate the function of the salespeople with the Service Dept., Parts Dept., and business office.

Job Qualifications:

• High school diploma or the equivalent.
• Ability to read and comprehend instructions & information.
• Two years of sales experience.
• Supervisory experience preferred.
• Valid in-state drivers license.
• Professional personal appearance.
• Excellent communication skills.