Deskside IT Support

Location: Orange County, CA

Job Status: Full Time

Workdays: M-F 8 Hours Daily

Duration: 8-12 Months Contract

Responsibilities

On-Site Deskside Support - Job Description

• Install and configure PC operating systems and standard applications.
• Prepare and configure client computers and related devices (hardware and software) prior to deployment.
• Upgrade existing desktops with new system images and operating systems provided by the customer.
• Deliver and install IT assets as required.
• Install new releases and updates of supported software on end-user computers.
• Initialize and set up computers as needed during installations, migrations, or upgrades.
• Verify full desktop functionality after installation, migration, or upgrade.
• Provide technical assistance during installations, conversions, or upgrades as requested.
• Provide parts and labor for service and repairs on computers and related devices, including both in‑warranty and out‑of‑warranty equipment.
• Perform IMAC (Install/Move/Add/Change) services for desktops, laptops, and related peripherals.
• Maintain accurate asset and parts inventory.
• Provide hardware and software technical support for computers and related attachable devices for issues routed from the Helpdesk.
• Decommission, dispose of, and relocate IT assets as needed.
  
  

About GST

Golden Star Technology Inc. (GST), headquartered in Cerritos, CA, is a leading provider of IT and AV solutions and services for small and mid-sized businesses, enterprises, government agencies, and educational institutions. Since 1985, GST has built a strong reputation through a broad portfolio of products, custom configurations, and exceptional customer service across industry-leading technology solutions.

For more information, please visit www.gstinc.com .

Job Posted by ApplicantPro