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Desktop Analyst – IT Network
Work type: Staff Full-Time
Location: Lake Charles, LA
Categories: Information Technology
College: SOWELA
Department: Facilities & Maintenance
Sub department:
Type of Appointment: Unclassified - Administrative/Staff
Salary: Start of $18.50 per hour with actual offer based on experience and education
- Responsible for ghost imaging, configuration, and documentation.
- Diagnose, troubleshoot and provide support of PCs, laptops, and printers.
- Troubleshoot and support wired and wireless network connectivity in a LAN/WAN environment.
- Install, troubleshoot, and support telecommunication network.
- Install Microsoft Windows systems, Microsoft Office, and other commonly used applications.
- Oversee projects assigned to various staff and student workers.
- Document system problems and resolutions for future reference.
- Other duties as deemed necessary.
Required Education: Associates in a computer related field
Required Experience: One year experience in a computer related area
- Ability to implement software and establish network connections.
- Proficiency in the use of standard office equipment and networked personal computers.
- Proficiency in or ability to become proficient in a variety of software, including but not limited to Microsoft Office.
- Oral and written communication skills.
- Ability to perform basic mathematical computations needed to complete job tasks.
- Skilled at planning, organizing, and prioritizing job duties to meet deadlines.
- Maintaining interpersonal professional working relationship at all levels – students, peers, and Executives.
Required Licenses or Certifications:
Preferred Education: CompTIA A+, Network, or other Industry-Based certifications
Preferred Experience: Experience configuring VOIP and networking devices
Three years' work experience in a computer-related area
Preferred Knowledge, Skills and Abilities:
Benefits: As a member of the Louisiana Community and Technical College System, SOWELA has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.
Passing pre-employment criminal background screen is required as a condition of employment. SOWELA is an equal opportunity/equal access employer. SOWELA is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.
Advertised: 12 Apr 2026 Central Daylight Time
Applications close:
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