Desktop Technician Intern

POSITION SUMMARY: As a Desktop Technician Intern, this individual would be a part of the Client Computing Team and assist with level II troubleshooting of desktop related issues and the configuration of new desktops for users.

· Configuring and distributing of new and re-imaged computers to new hires or as part of our ongoing PC Refresh project.

· Troubleshooting computer hardware issues as well as issues related to standard desktop applications (MS Office, Browsers, VPN, etc.)

· Completing audits of our computer inventory, both physical & virtual, in order to determine resource usage and ownership.

· Cleanup and disposal of decommissioned computer equipment.

· Shipping of computer equipment to remote staff.

· Document creation.

· Other related duties as assigned.

MINIMUM KNOWLEDGE AND EDUCATION REQUIREMENTS :

· Experience troubleshooting issues with computers and Microsoft applications.

· Good customer service skills.

· Pursuing a degree in Computer Science or related major.

ESSENTIAL FUNCTIONS

· Ability to report to work in person and to attend work-related functions/activities.

· Ability to work at a desk and use a computer for extended periods.

· Ability to lift, carry, and move objects up to 10 pounds occasionally.

· Ability to occasionally travel as required.

· Ability to type and utilize various software programs efficiently and operate general office equipment.

· Ability to work in an office setting with moderate noise levels.

· Additional physical demands include, but may not be limited to, frequent talking or hearing, occasional push/pull, stoop/kneel, bend/twist, and reach to retrieve or move items in a typical office environment.

· Must be able to work scheduled hours and overtime as needed.

· Hybrid or remote work arrangements:

Please note that the Company retains the right to change a position’s designation at any time.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

REASONABLE ACCOMMODATION : Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of their position.

***All roles require periodic travel to Springfield, MA for company meetings, events, and team activities***

For over 25 years, Farm Credit Financial Partners, Inc. (FPI) has provided technology products and services to the Farm Credit System. We care deeply about the agricultural credit associations (ACAs) we serve through our mission of delivering trusted technology solutions to help American agriculture thrive. As a customer-owned service organization, we support ACAs from Maine to California with over 62,000 customer-members and over $40 billion in loan volume . Everyone here contributes to the success of our customers, and to the vibrant culture that makes FPI a great place to work. Throughout the year, you will find us having fun and jamming out to FPI’s band, coming together to support local charities, and celebrating our wins together.

We offer a robust benefits package that includes competitive earnings, hybrid and remote work options, tuition reimbursement, generous 401(k) matching, and development opportunities through company-sponsored trainings and certifications.

Come grow with us: financialpartners.com .

Salary is determined based on a range of factors, including relevant experience, specific skills, demonstrated knowledge, and abilities. We strive to offer equitable and competitive compensation that reflects each candidate’s unique qualifications. Compensation ranges are subject to change based on factors such as market data, industry trends, and internal equity considerations.

Farm Credit Financial Partners Inc., participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once a candidate has accepted a job offer to work in the U.S. and completed the Form I-9. For more information on E-Verify, please contact DHS: dhs.gov/e-verify

Farm Credit Financial Partners, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, national origin, sex or gender, religion, pregnancy, marital status, status as a veteran, sexual orientation, gender identity, disability, or any other characteristic protected by law. EEO / Disabilities / Veterans