Detention Assistant

At Crete Carrier, we’ve built a reputation for valuing hard work, work-life balance, and long-term career growth. As a family-owned, debt-free company with over 50 years of success, we’re looking for a detail-oriented Detention Assistant to help ensure our drivers are accurately and fairly compensated for detention delays.

Position Summary:
You’ll audit driver delay times, approve detention pay, and support both internal teams and drivers to ensure timely and accurate compensation. This role is ideal for someone who enjoys problem-solving, working with data, and providing excellent customer service.

What You’ll Do:

• Audit driver delay times at customer locations
• Monitor and approve detention pay submissions
• Assist the billing department when needed
• Answer calls and provide support to drivers, customers, and internal teams
• Maintain positive working relationships across departments
• Ensure consistent and accurate detention pay processes
• Help accounts receivable with detention-related collections
• Maintain regular attendance and follow instructions reliably

What We’re Looking For:

• Associate degree or 1–2 years of related experience
• Strong verbal and written communication skills
• Proficiency in Microsoft Office Suite
• Detail-oriented and organized
• Ability to sit at a desk and work on a computer for extended periods
• Able to lift up to 10 lbs. occasionally

Why You’ll Love It Here:

• Up to 136 hours of PTO in your first year
• Comprehensive benefits: medical, dental, vision, life insurance
• Free employee life insurance
• Profit sharing and up to 5% 401(k) match
• Career advancement opportunities
• Family-first, team-oriented culture
• Stable, debt-free company

Schedule: 7:00am - 3:30pm

Looking for Stability, Security, and Opportunity?
Join a company that values your work and supports your growth. Apply today and become part of the Crete Carrier family—where your work truly matters.

Pay: From $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person