Development and Marketing Coordinator

GENERAL SUMMARY:

Reporting to the Director of Development and Community Engagement, the Marketing & Development Coordinator is responsible for various functions that support the agency’s strategic goals for fundraising, marketing, and community outreach. This role provides administrative, project management, and technical support for various development activities, including donor solicitations and stewardship, database management, managing reports, and fundraising events.

The Marketing and Development Coordinator also plays an integral role with marketing functions, including management of the agency’s electronic resources, developing content, managing social media accounts, and aiding the development of outreach resources as requested by the program team.

Finally, the Marketing and Development Coordinator will be flexible and take on additional responsibilities as needed.

ESSENTIAL FUNCTIONS:

Marketing and Communication (55%)

• Manage and grow the organization’s social media accounts by creating regular content, reacting to online trends, and engaging with other accounts.
• Draft and design monthly e-newsletter and other digital communications.
• Collaborate with program staff to gather impact stories, program updates, and other content to be used in appeals, annual reports, and e-newsletter.
• Support the development of Minuteman’s annual marketing plan and coordinate its implementation.
• Aid in the creation and distribution of press releases to the media.
• Collaborate with the Director of Development & Community Engagement develop and produce marketing and outreach materials including flyers, fact sheets, monthly agency e-newsletter, reports, ads, graphics, posters, etc.
• Post and update select content to the Minuteman website.

Fundraising (45%)

• Coordinate donor stewardship activities for all received and pledged donations.
• Serve as project lead or a key contributor for fundraising, cultivation, and stewardship events (like the annual Online Holiday Auction and Spring Forward 5k) including donor research/solicitation/tracking, familiarity with fundraising platform (Qgiv/Bloomerang), and reporting.
• Work with all members of the Development Team to identify opportunities to publicly recognize individual, corporate, and foundation supporters and sponsors as appropriate.
• Collaborate on the draft, design, and distribution of print and digital fundraising appeals (Constant Contact) with strategic guidance from the Director of Development & Community Engagement.
• Maintain the donor/volunteer CRM database (DonorPerfect), ensuring accurate data entry, gift tracking, and report generation.
• Reconcile monthly fundraising activity with the fiscal team and provide regular reports on fundraising and marketing performance.

COMPETENCIES NEEDED:

Communication

Listens, speaks, and writes clearly and concisely. Ensures all involved are kept informed about developments and plans. Shares ideas and information with others who might find them useful. Keeps manager informed about progress and problems; avoids surprises.

Cooperation/Teamwork

Works well with staff, co-workers, peers and managers; responds positively to instructions and procedures; shares critical information with everyone involved in a project; works effectively on projects that cross functional lines; when appropriate facilitates discussion before decision-making process is complete.

Job Knowledge/Technical Knowledge

Demonstrates knowledge of techniques, skills, equipment, procedures and materials. Applies knowledge to identify issues and internal problems; works to develop additional technical knowledge and skills.

Quality Control

Establishes high standards and measures; can maintain high standards despite pressing deadlines; does work right the first time and inspects work for flaws; tests new methods thoroughly; considers excellence a fundamental priority.

Reliability

Takes personal responsibility to complete work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments.

WORK ENVIRONMENT:

Works primarily in a professional office environment with some remote work opportunities. This role regularly requires the use of a computer, telephone, and other standard office equipment.

PHI and PII:

• This role has access to Protected Health Information (PHI) and therefore the employee must adhere to Minuteman’s confidentiality policy and HIPAA regulations.
• This role has access to Personal Identifiable Information (PII) and therefore the employee must adhere to Minuteman’s confidentiality policy and MA Executive Order 504.
• This role has access to Protected Health Information (PHI) and Personal Identifiable Information (PII) and therefore the employee must adhere to Minuteman’s confidentiality policy, HIPAA regulations, and MA Executive Order 504.

Pay Range Disclosure:

• In accordance with the Massachusetts Wage Transparency Act, the pay range for this position reflects what we reasonably and in good faith expect to pay at the time of posting. Final compensation will depend on the candidate’s experience, skills, and alignment with the role’s responsibilities.

QUALIFIED APPLICANTS WILL HAVE:

• Relevant college degree or commensurate lived experience.
• 1-2 years of paid or volunteer nonprofit office experience preferred.
• Excellent organizational and computer skills, including Microsoft Office, database platforms, Canva, WordPress, etc.
• Ability to multitask with superior attention to detail.
• Strong time management skills.

Additional Experience Preferred:

• Familiarity with SEO, Google Analytics, Google Ads, and web design/programming.
• Experience with website management and/or content management systems (WordPress).
• Comfortable using graphic design platforms like Canva, Illustrator, and Adobe Photoshop/InDesign