Development Data and Systems Specialist

POSITION REPORTS TO: Director, Development Operations

POSITION MANAGES: Interns

POSITION LOCATION: Hybrid (requires days onsite and allows telework)

• Responsible for the overall usage, accuracy, efficiency, security, maintenance, administration, and development of Wolf Trap’s Raiser’s Edge donor database. This includes:

  • Support the Development and other Foundation staff use of Raiser’s Edge NXT and other related software.

  • Maximize use of Raiser’s Edge NXT and other software systems and add enhancements as needed to meet the needs of the Foundation and staff.

  • Manage the maintenance contract with Blackbaud.

  • Proactively lead regular database hygiene and maintenance efforts, including duplicate management, data appends, research and updates of specific datasets through imports, and periodic data audits, etc.

  • Serve as lead staff trainer for Raiser’s Edge.

  • Provide back-up for key database tasks, including gift and data entry, developing and running queries, segmentation and exports.

  • Proactively seek ways to streamline data processing for gift entry and make it more effective; coordinate with staff on gift accounting, acknowledgement, and accurate record keeping and reporting.

  • Ensure Raiser’s Edge data management and Financial Edge policies, procedures and best practices are documented and up to date.

• Build and deliver dashboards, reports, and queries that support fundraising strategy and decision-making.

• Translate data into actionable insights for Development leadership.

• Identify and address both the opportunities and challenges of robust database use, proposing new and improved applications, including:

  • Develop, implement, and support automated systems for repetitive tasks for use by Development and other departments throughout the Foundation.

  • Assist in keeping Wolf Trap current in technology and applications by researching similar institutions and other means.

  • Work directly with software suppliers for software support, modifications, upgrades, and other requirements.

  • Identify opportunities and methods to integrate systems and data from other Foundation databases (including ticketing) and outside resources.

• Work closely with the Finance department by providing monthly and annual reconciliation reports

• Identify requirements and manage implementation of database and information systems for Development and related departments including Finance, Executive Offices, Box Office, Education, Communications & Marketing, and Opera.

• Produce reports and other management information as needed, including supporting Finance with reports needed for audits and the annual 990.

• Provide support as needed to the Foundation enabling an efficient flow of business.

• Other duties and responsibilities as assigned.

• BA/BS degree or equivalent transferable experience
• Experience in fundraising or sales/service environment.

• Expertise with Raiser’s Edge NXT; Raiser’s Edge certification required. Familiarity with RE NXT integration with Financial Edge NXT and Net Community preferred.
• Experience with Windows products including Power Automate, Word, Excel, and familiarity with other relational databases
• Excellent organizational, written and verbal communication, and customer service skills
• Excellent time management skills, with evidence of overseeing, prioritizing, and executing multiple deadlines on a regular basi
• Proficiency in computers and appropriate software, such as Microsoft Office programs, and relationship databases required; familiarity with The Raiser’s Edge preferred
• Sensitivity and commitment to the mission of Wolf Trap Foundation for the Performing Arts

• Must be able to remain in a stationary position 75% of the time
• Constantly operates a computer and other office equipment (i.e.copier, printer, etc.)
  • Regularly required to stand, walk, stoop, bend and reach with arms
  • Infrequently lift/move up to 20 pounds