Diesel Parts Specialist and Office Support

Job Overview
We are seeking a dynamic and detail-oriented Parts Specialist to join our team! In this vital role, you will serve as the go-to expert for all parts-related inquiries, ensuring smooth operations within our parts department. Your energetic approach and excellent organizational skills will help us deliver exceptional service to our customers and support our internal teams. This position offers a fantastic opportunity to grow your career in a fast-paced environment where your proactive attitude and strong technical skills will be highly valued. You will be responsible for managing inventory, assisting customers, and coordinating with various departments to ensure parts are accurately ordered, received, and distributed.

Responsibilities

• Assist customers at the front desk with parts inquiries, providing knowledgeable support and friendly service.
• Manage incoming calls using multi-line phone systems, directing inquiries efficiently and professionally.
• Maintain accurate inventory records using computer software such as QuickBooks and Auto Power; perform regular data entry and filing tasks.
• Process orders for parts, ensuring correct specifications and timely delivery; coordinate with vendors and suppliers as needed.
• Support office management duties including calendar management, appointment scheduling, and document proofreading to ensure accuracy.
• Handle clerical tasks such as filing, photocopying, and maintaining organized records of transactions and inventory logs.
• Provide excellent customer support by addressing questions promptly, offering product recommendations, and following up on orders.
• Assist with office management responsibilities including phone etiquette, office supply management, and general administrative support.
• Support team members with personal assistant tasks or medical/dental receptionist duties when required.
• Ensure all customer interactions reflect professionalism, courtesy, and a positive attitude to foster strong relationships.

Experience

• Prior office experience or administrative experience is preferred; familiarity with office management tools like Microsoft Office (Word, Excel) is essential.
• Experience in customer service roles or front desk positions enhances your ability to connect with clients effectively.
• Knowledge of computer literacy including data entry, proofreading, filing systems, and Google Workspace applications is highly desirable.
• Bilingual abilities are a plus for serving diverse customer bases effectively.
• Previous experience with clerical tasks such as typing, calendar management, bookkeeping, or medical/dental receptionist duties will be advantageous.
• Familiarity with multi-line phone systems and phone etiquette ensures professional communication standards are maintained.
• Strong organizational skills combined with excellent time management will help you handle multiple priorities seamlessly. Join us as a Parts Specialist where your enthusiasm meets your expertise! We’re dedicated to creating an engaging work environment that supports your growth while delivering outstanding service to our community.

Job Types: Full-time, Part-time

Pay: $18.00 - $25.00 per hour

Expected hours: 30 – 45 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Prescription drug insurance
• Retirement plan
• Vision insurance

Work Location: In person