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Digital Communications Developer
Charleston, United States
POSTING INFORMATION
Internal Title
Digital Communications Developer
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
7
Level
4
Department
IT Administration
Job Purpose
Assesses web-related and communication-related technical needs of students, faculty, staff, prospective students, and the College’s public audience. Plans, builds, tests, documents, and maintains web services, enterprise system integrations, and scripts/programs to meet technical needs. Provides user-facing web-related technical support via ITSM ticketing. Maintains and patches Linux servers that run critical web services including APIs, LAMP sites, and WordPress sites. Responds to web service outages when they occur. The Digital Communications Developer supports the marketing, academic, and administrative functions of the College.
Minimum Requirements
A high school diploma and work experience in the development, integration, modification and maintenance of system programs or the design and development of system software. Familiarity with integration through published APIs and web services (e.g. SOAP, REST, JSON specifications). An associate or bachelor’s degree in a related field is preferred and may be substituted for required work experience. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
- HTML, CSS, JavaScript, Python skills required. PHP, Git, Bash preferred.
- Basic familiarity with LAMP (Linux/Apache/MySQL/PHP) sites, WordPress, and APIs.
- Comfortable with Linux command line interface (CLI).
- Comfortable with an IDE of choice (e.g., Eclipse or VS Code).
- Solid understanding of web standards and best practices, and an ability to perform web troubleshooting.
- Ability to prioritize concurrent work assignments, anticipate problems, follow up on open assignments, and address delays to best meet customer needs and deadlines.
- Ability to communicate clearly verbally and in writing while respecting confidentiality.
- Ability and willingness to learn new skills and tools with on-the-job education and training.
Additional Comments Regarding Position
Overnight travel may occasionally be required for professional development. Minimal after-hours support possible.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
- Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu.
Salary
Posting Date
09/29/2025
Closing Date
10/15/2025
Benefits
- Insurance: Health/Dental/Vision
- Life Insurance
- Paid Leave: Sick/Annual/Parental
- Retirement
- Long Term Disability
- Paid Holidays
- Free CARTA Bus Service
- Employee Tuition Assistance Program (ETAP)
- Employee Assistance Program (EAP)
- Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2025132
EEO Statement
The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.
Job Duties
Activity
Works with constituents to analyze technical needs, and address those needs with secure, accessible, maintainable digital solutions with clear documentation and a focus on use of low-code/no-code solutions. Provides technical support via ITSM tickets and meetings. Participate in projects to build or integrate IT solutions to meet stakeholder needs.
Essential or Marginal
Essential
Percent of Time
20
Activity
Supports, documents, and maintains assigned software including but not limited to content management system, LAMP/WordPress sites, SharePoint intranet, and custom scripts/services. Identifies and pursues opportunities to replace custom code solutions with existing low-code/no-code solutions for better maintainability.
Essential or Marginal
Essential
Percent of Time
30
Activity
Provides support for assigned enterprise web services during and outside of business hours as required. Responds to assigned service outages or failures with a focus on quick restoration and transparency with end users about root causes. Uses appropriate tools for incident, problem, change, and knowledge management.
Essential or Marginal
Essential
Percent of Time
35
Activity
Implements measures for server and client-side security, service availability, and reporting, including tools for monitoring, traffic analysis, intrusion detection, and uptime notification. Ensures the security of data that is parked or in transit. Ensures assigned services and apps are appropriately secure. Responds to appropriate vulnerability management alerts to ensure system security.
Essential or Marginal
Essential
Percent of Time
5
Activity
Stays current with relevant advances in technologies via professional development, attending technical courses or conferences, reading, research, etc.. Follows best practices and procedures and shares knowledge with team members.
Essential or Marginal
Essential
Percent of Time
5
Activity
Develop custom software, web, or automation solutions when approved and technical needs cannot be met with low-code or no-code solutions. Web development, when necessary, may include front-end and back-end development with database integrations
Essential or Marginal
Essential
Percent of Time
5
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