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Digital Marketing & Communications Coordinator

About the Role

CAPP Events & Training is seeking an experienced and highly motivated Digital Marketing & Communications Coordinator to join its team in Dubai, UAE. This role sits at the heart of CAPP Events & Training's marketing function, responsible for producing and delivering engaging digital content across multiple channels for a portfolio of continuing medical and dental education programmes, webinars, conferences, hands-on courses, and awards.

The successful candidate will combine strong creative instincts with sharp organisational ability, managing several concurrent projects while maintaining brand consistency and professional standards throughout. This is a fast-paced, deadline-driven position ideal for a detail-oriented professional who thrives under pressure and stays current with the latest digital marketing trends and tools.

Key Responsibilities

Social Media Management

  • Plan, create, schedule, and publish content across all CAPP Events & Training social media platforms (Instagram, LinkedIn, Facebook, and others as required)
  • Develop platform-specific content strategies aligned with campaign objectives and audience engagement goals
  • Monitor performance metrics, analyse engagement data, and produce regular reporting with actionable recommendations
  • Engage with the online community, respond to enquiries, and manage CAPP Events & Training's social presence professionally
  • Stay current with platform algorithm changes, emerging formats (Reels, Stories, short-form video), and industry best practices

Visual Design & Content Creation

  • Design promotional graphics, social media visuals, banners, and digital assets in line with CAPP Events & Training brand standards
  • Produce visual content for campaigns, events, and course promotions across digital channels
  • Maintain a consistent visual identity across all materials and platforms
  • Edit and retouch images and video for publication-ready output

Photography & On-Site Content

  • Capture high-quality photography and video at CAPP Events & Training events, courses, and conferences
  • Edit, select, and publish event imagery promptly across relevant channels
  • Build and maintain an organised digital asset library

Email & Campaign Marketing

  • Build and manage HTML email campaigns and newsletters
  • Write, edit, and proofread promotional copy that reflects CAPP Events & Training's professional tone and house style
  • Coordinate multi-channel campaigns from concept through to delivery and reporting

Website & Content Management

  • Manage, update, and maintain content across CAPP Events & Training's company website
  • Ensure all web content is accurate, current, on-brand, and aligned with active campaigns and programmes
  • Upload and format event listings, course details, registration pages, and promotional content
  • Coordinate with internal teams to keep all digital touchpoints consistent and up to date

Coordination & Project Management

  • Manage multiple concurrent projects, deadlines, and stakeholder requirements simultaneously
  • Liaise with internal colleagues, external partners, and sponsors to deliver materials on schedule
  • Support webinar and event communications, including registration pages and promotional assets

Administrative Support

  • Provide general administrative support to the marketing function as required
  • Maintain organised records, asset libraries, and campaign documentation
  • Assist with coordination, scheduling, and reporting across multiple projects and stakeholders

Required Qualifications & Experience

  • Bachelor's degree in Marketing, Communications, Design, or a related field
  • Minimum 5 years of proven experience in a digital marketing, social media, or communications role
  • Advanced, hands-on proficiency in Adobe Creative Suite — Illustrator, Photoshop, and InDesign — is essential and a mandatory requirement for this role
  • Demonstrable portfolio of social media campaigns, visual design work, and content creation
  • Experience with email marketing platforms (iContact, Mailchimp, or similar)
  • Experience managing website content (CMS platforms)
  • Proficiency in social media management and scheduling tools
  • Photography and basic video editing skills, with own equipment considered an advantage
  • Familiarity with social media analytics and reporting tools

Key Skills & Attributes

  • Exceptional attention to detail and a commitment to high-quality output
  • Proven ability to work under pressure and meet tight deadlines without compromising standards
  • Strong organisational and time-management skills, with the ability to handle multiple projects concurrently
  • Excellent written and verbal English communication skills
  • Up-to-date knowledge of current digital marketing trends, platforms, and tools
  • A proactive, self-motivated approach and the ability to work both independently and as part of a team
  • Creative thinking balanced with brand discipline and consistency
  • A great workaholic attitude and sense of humour
  • Not a 9-to-5 mentality; a committed, flexible approach to getting the job done
  • Eager to learn, develop, and grow within the company over the long term

Desirable

  • Experience within the medical, dental, healthcare, or professional education sector
  • Previous experience working within an events or events management company is a strong advantage
  • Knowledge of additional languages
  • Experience working with sponsors and brand partners
  • Understanding of paid social media advertising and campaign management

Working Hours

  • This is a full-time, on-site position based in Dubai, UAE
  • The role operates on a 6-day working week

Pay: AED5,000.00 - AED8,000.00 per month

Work Location: In person

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