Digital Marketing Manager

Location: Navi Mumbai
Experience Required: 3–5 Years
Employment Type: Full-time
Company: iDigitalise

About iDigitalise

iDigitalise is a growth-driven digital marketing agency partnering with startups, SMEs, and enterprise brands to deliver integrated digital solutions across performance marketing, branding, social media, SEO, and web. We focus on results, transparency, and long-term client partnerships.

Job Description

We are looking for a Digital Account Manager who will act as the primary point of contact for clients, ensuring smooth project execution, strong client relationships, and delivery of measurable business outcomes. The role requires a balance of client servicing, strategic thinking, and internal coordination across digital teams.

Key ResponsibilitiesClient Management & Communication

• Act as the main point of contact for assigned clients
• Understand client business goals, KPIs, and expectations
• Manage day-to-day communication via email, calls, and meetings
• Conduct regular performance reviews, reporting discussions, and planning calls
• Handle client feedback, revisions, and escalation professionally

Strategy & Planning

• Translate client objectives into actionable digital marketing strategies
• Collaborate with internal teams (Paid Ads, SEO, Social Media, Design, Content, Tech)
• Assist in campaign planning, calendars, and roadmaps
• Identify upsell and cross-sell opportunities

Project & Delivery Management

• Ensure timely execution of deliverables as per scope and timelines
• Coordinate internal teams to maintain quality and deadlines
• Monitor project status, risks, and dependencies
• Ensure adherence to budgets and agreed commercials

Performance & Reporting

• Review campaign performance across channels (Meta, Google, SEO, Social Media)
• Share insights and recommendations with clients
• Ensure accurate and timely reporting (weekly/monthly)
• Track KPIs such as leads, ROAS, traffic, conversions, and engagement

Required Skills & Experience

• 3–5 years of experience as a Digital Account Manager / Client Servicing Executive
• Strong understanding of digital marketing channels (Paid Ads, SEO, Social, Content, Web)
• Excellent verbal and written communication skills
• Ability to manage multiple clients and priorities
• Strong coordination, documentation, and follow-up skills
• Client-first mindset with problem-solving ability

Preferred (Good to Have)

• Agency experience is highly preferred
• Exposure to performance marketing and e-commerce accounts
• Experience working with CRM/project tools (ClickUp, Asana, Jira, Trello, etc.)
• Basic knowledge of analytics and reporting tools (GA4, Ads Manager)

What We Offer

• Opportunity to work with diverse industries and high-growth brands
• Fast-paced, collaborative agency environment
• Career growth into Senior Account Manager / Client Partner roles
• Competitive compensation based on experience
• Learning exposure across performance, branding, and strategy

Job Type: Full-time

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

• Paid sick time

Education:

• Bachelor's (Required)

Experience:

• Account management: 3 years (Required)

Location:

• Navi Mumbai, Maharashtra (Required)

Work Location: In person