Digital Marketing & Operations Assistant

About Sipsy

Sipsy is a curated online retailer and Los Angeles boutique specializing in additive-free spirits and natural wine. We ship nationwide and are one of the few destinations in the country focused exclusively on clean, intentional drinking. We're a small, founder-led team — which means the right person in this role will touch every part of the business and grow fast because of it.

The Role

We're looking for a highly capable, adaptable assistant who can wear many hats. No job is too big or too small. One day you might be updating our website and scheduling social content; the next you're helping build an AI automation or handling customer emails. If you're someone who thrives on variety, loves learning, and wants a front-row seat to how a modern e-commerce brand is built and run — this is that opportunity.

You don't need to know everything coming in. You need to be resourceful, reliable, and genuinely excited about digital and e-commerce.

This a great entry-level opportunity for someone looking to learn and grow with a company.

What You'll Do

• Website & E-Commerce — Update and maintain our Shopify store, upload products, make page edits, and assist with SEO tasks
• Social Media Content — Write captions, schedule posts, draft and edit Reels and TikTok scripts, and support campaign ideation
• Customer Service — Respond to customer inquiries and manage order-related questions in our brand voice
• AI Tools & Automation — Help build and maintain AI-powered workflows and internal tools (curiosity required, experience not)
• Research & Operations — Competitor research, influencer outreach tracking, vendor coordination, and general ops support
• Personal Assistant Tasks — Occasional scheduling, research, and logistics support for the founder

What We're Looking For

• Ability to think outside the box
• Currently enrolled in college or recently graduated
• Strong writer — clear, concise, and adaptable in tone
• Highly organized and self-directed; you follow up and flag issues without being asked
• Comfortable picking up new tools quickly
• Genuine interest in e-commerce, DTC brands, or digital marketing
• Curious about AI and how it's changing the way businesses operate
• Reliable and communicative — you do what you say you'll do
• Ability to commute to LA locations (this is not a remote position)

Bonus Points

• Familiarity with Shopify (even basic)
• Experience with Instagram, TikTok, or Meta Ads
• Knowledge of Google Search Console, GA4, or SEO tools
• Canva, CapCut, or Adobe Creative Suite
• Any AI tools — ChatGPT, Claude, Midjourney, etc.
• Email platforms like Klaviyo or Mailchimp
• Interest in spirits, wine, or the wellness/lifestyle space

What You'll Get

• Real, hands-on experience across every aspect of a growing DTC brand — not busy work
• Exposure to Shopify, SEO, AI tooling, social media, and e-commerce operations
• Direct mentorship from a founder with experience across retail, tech, and spirits
• Ability to grow with our company

Pay: $19.00 - $22.00 per hour

Work Location: In person