Digital Media Studio Manager

The Joliet Public Library’s Digital Media Studio, located at the downtown Ottawa Street building, is in need of a creative, skilled, and customer service oriented person to run day-to-day operations. The DMS and its adjacent spaces include a common area, an Art Studio, a Collaboration Room, a Recording Studio, and a Green Screen Room. The chosen Manager will provide leadership to a crew of hard working associates and contribute to their ongoing development. Reporting to the Deputy Director and coordinating with other Managers, the ideal team player has a couple of years of supervisory experience in a public setting to go with their knowledge of graphic design, photography, video and audio editing, and printing in a variety of formats including poster, T-shirt, and three dimensional.

The Manager of the Digital Media Studio is responsible for mentoring and evaluating staff, implementing policies and procedures, and leading one-on-one sessions and group classes with the public. They will be a key member of the Library’s Leadership Team. The Manager will assist in the production and publication of training videos for staff. They will prioritize patron needs by fostering a positive, empathetic, and community inspired attitude in a busy makerspace. Partnering with local civic organizations in order to bridge the digital divide in Joliet is also fundamental to this position. Spanish speaking skills are a definite plus. This is a full-time, 37.5 hours a week position, and it requires a combination of daytime, evening, and, on occasion, weekend shifts.

The minimum education requirement for the position is a Bachelor’s Degree in a related field. Candidates must have a true interest and measurable ability in applied digital media technology. Proven supervisory skills are also important. Experience connecting with community agencies is strongly preferred. Fluency in the Spanish language is highly desirable.

Compensation

The starting annual salary is $74,100.00, with limited consideration for additional qualifications and experiences. The Joliet Public Library offers a generous benefit package including paid holidays and time-off, health insurance, tuition reimbursement, and participation in the Illinois Municipal Retirement Fund (IMRF).

Job Description

DUTIES AND RESPONSIBILITIES:

• Manage Digital Media Studio Associates and Interns.
• Responsible for staff hiring, training, development, and performance evaluations.
• Assist patrons with technology training through formal classes and one-on-one assistance.
• Work with patrons to produce audio, video, graphic design and multimedia printing using a wide variety of software and hardware.
• Work with Digital Media Studio staff to ensure production assistance is at a high quality level of service.
• Network with community organizations within the City Center to form partnerships to bridge the digital divide.
• Assist patrons of all ages in a positive, timely, and efficient manner.
• Supervise and assist Digital Media Studio staff in the production and publication of technology training videos for patrons and staff.
• Assist with updating content on the library website.
• Provide scheduled tours of the Digital Media Studio.
• Keep informed of current and upcoming library and professional trends. Participate in professional development workshops, seminars, and meetings and share information with other Library staff through training and discussions.
• Participate in various internal committees and teams in an effort to ensure continuous quality service to patrons.
• Other duties as assigned.

QUALIFICATIONS:

• Bachelor’s Degree in a graphics/technology related field.
• A strong interest in technology and ability to learn new applications.
• Demonstrated knowledge of all digital media software.
• Ability to relate to library patrons of all ages in a positive, patient, and effective manner.
• Ability to evaluate staff performances with equity for all.
• Ability to establish and maintain effective work relationships with co-workers.
• Ability to understand and follow oral and written instructions.
• Ability to communicate effectively.
• Ability to meet the physical requirements of the position.
• Ability to work a variety of hours, including evenings and weekends.
• Ability to operate all equipment necessary to perform job duties.
• Ability to work with minimal supervision.

ACCOUNTABILITIES:

• Accountable for efficient operation of technology training as specified by the Deputy Director.
• Accountable for following library rules and policies.
• Accountable for courteous, tactful, and positive library service to patrons.
• Accountable for completing work in a timely manner.
• Accountable for keeping informed about all departmental matters pertaining to this position.
• Accountable for enforcement of library policies and procedures.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

Work is performed in a public library setting with minimal exposure to health or safety hazards. Substantial time is spent working on a computer. This work typically requires the following physical activities: sitting, walking, bending, stooping, reaching above shoulder height, finger dexterity, repetitive motions, talking, hearing and visual acuity. May have to lift files, supplies, furniture or fixtures on occasion. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.