Digital Operations Coordinator

BrandNation is seeking a Digital Operations Coordinator to support our digital marketing operations with a primary focus on social media execution and website development project management.

This role is both hands-on and operational. You will actively assist our social media team in content creation while also managing the coordination, quoting, and quality control of website development projects. This is not a purely creative role and not a developer position. It is a coordination, execution, and quality role.

Responsibilities

Social Media Execution & Content Support

• Assist in creating social media content including posts, reels, carousels, stories, and short-form video.
• Participate in content ideation and planning sessions with the social media team.
• Capture basic photo and video content using mobile devices as needed.
• Assist with writing captions, hooks, post descriptions, and hashtag sets.
• Prepare and organize content for scheduling across platforms (Instagram, Facebook, TikTok, LinkedIn).
• Upload and schedule content using tools such as Loomly.
• Coordinate with designers, editors, and videographers to move content through production.
• Perform quality checks on posts prior to publishing (grammar, formatting, branding, accuracy).

Website Development Project Management

• Manage website development projects from intake through launch.
• Gather and define website project requirements and scope.
• Create project timelines, task lists, and milestones.
• Prepare and issue website development quotes using internal pricing frameworks.
• Coordinate with web developers, designers, and internal teams.
• Track progress, manage deadlines, and flag delays or scope changes.
• Review websites for functionality, branding consistency, responsiveness, and accuracy prior to launch.
• Ensure approvals, documentation, and handoff are completed.

Quality Control & Operations Support

• Review digital deliverables to ensure they meet BrandNation standards.
• Enforce internal processes, checklists, and SOPs.
• Identify execution gaps, missed deadlines, or quality issues and address them.
• Maintain organized documentation for projects, quotes, and approvals.
• Provide status updates and visibility to leadership.

RequirementsRequired Experience

• 2–4 years of experience in digital marketing, social media, agency operations, or project coordination.
• Hands-on experience creating or assisting with social media content.
• Experience coordinating or managing website development projects.
• Ability to manage multiple projects and deadlines simultaneously.

Required Skills

• Strong organizational and project management skills.
• High attention to detail and quality control.
• Clear written and verbal communication.
• Comfortable working cross-functionally with creative and technical teams.
• Ability to balance creative contribution with structure and process.

Preferred (Not Required)

• Agency experience.
• Familiarity with Loomly, ClickUp or similar tools.
• Experience with WordPress or Webflow.
• Basic understanding of SEO, UX, and conversion principles.
• Bilingual - Spanish

What This Role Is Not

• A solo social media manager role.
• A web developer or designer role.
• A senior strategist role.
• A purely administrative position.

Compensation

• Competitive pay based on experience.
• Growth opportunity within a fast-growing marketing agency.

To Apply:
Submit your resume and a brief summary of your experience with social media and website project coordination.

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have an solid understanding of social media management?

Experience:

• Website management: 2 years (Preferred)
• Direct marketing: 2 years (Preferred)

Work Location: In person