Digital Product Designer [T500-22099]

About Albertsons Companies Inc. :

As a leading food and drug retailer in the United States, Albertsons Companies, Inc. operates over 2,200 stores across 35 states and the District of Columbia. Our well-known banners across the United States, including Albertsons, Safeway, Vons, Jewel-Osco and others, serve more than 36 million U.S customers each week.

We build and shape technology solutions that solve customers’ problems every day, making things easier for them when they shop with us online or in a store. We have made bold, strategic moves to migrate and modernize our core foundational capabilities, positioning ourselves as the first fully cloud-based grocery tech company in the industry.

Our success is built on a one-team approach, driven by the desire to understand and enhance customer experience. By constantly pushing the boundaries of retail, we are transforming shopping into an experience that is easy, efficient, fun and engaging.

About Albertsons Companies India:

At Albertsons Companies India, we're not just pushing the boundaries of technology and retail innovation, we're cultivating a space where ideas flourish and careers thrive. Our workplace in India is a vital extension of the Albertsons Companies Inc. workforce and important to the next phase in the company’s technology journey to support millions of customers’ lives every day.

At the Albertsons Companies India, we are raising the bar to grow across Technology & Engineering, AI, Digital and other company functions, and transform a 165-year-old American retailer. At Albertsons Companies India associates collaborate directly with international teams, enhancing decision-making processes and organizational agility through exciting and pivotal projects. Your work will make history and help millions of lives each day come together around the joys of food and inspire their well-being.

What you will be doing:

We’re on a mission to revolutionize the shopping experience for our customers with personalized digital discoveries that are engaging and memorable. We aim to change the way people think about food, cooking, and feeding their families, and we want to provide the ingredients and options to suit every lifestyle.

We’re looking for a passionate Product Designer for our eCommerce fulfillment team to help the customers of our 18 banner brands to seamlessly and easily shop across channels, help our brands deliver the best customer experience from product discovery through delivery. This person will be a key role in developing and communicating best-in-class customer and associate experiences, features and functionalities for the universe of Albertson's Digital properties.

Strong candidates should possess a proven track record of delivery, working and influencing in a cross-functional context, and using data to drive decision-making. The Product Designer will draw on his/her experience to build relationships and maximize the quality of his / her individual output.

The ideal candidate will have a customer-first mentality as well as grounding in design thinking as a way to rethink our business. A deep understanding of customer research, knowledge gathering, ideation, prototyping, design process and concept visualization / prototyping are vital for this role.

This position reports to the Director of Product Design and their key responsibilities include:

• Helping to craft the strategic vision for the product experience by creating concepts and prototypes that drive strategic alignment.
• Collaborate with product management to define best-in-class customer and associate experience, approach, and vision for key fulfillment initiatives.
• Lead and own end-to-end design process of product features and iterations, drive design requirements.
• Independently identify opportunities where research can inspire, optimize, or evaluate the design.
• Structure customer research in partnership with the UX research team.
• Develop insight-driven design with a clear POV to make strong recommendations.
• Deliver design solutions that drive competitiveness.
• Autonomously leads and motivates cross-functional teams throughout the entire life cycle of product development.
• Define and measure metrics to track customer satisfaction specific to leading initiatives.
• Champion design thinking philosophy throughout the organization.
• If necessary, coordinates with outside vendors to ensure their work is delivered on time and on scope.

What we are searching for:

Communication Skills:

• Must be able to clearly communicate, sell, persuade at all levels of management, up, down and across organization.

Design Specific Skills:

• 3-5 years of experience in one or more of the following areas: user experience, information architecture, or creative design.
• Internet and retail experience strongly preferred.
• Strong analytical, prioritization, and negotiating skills.
• Usability and customer-focused design experience required.
• Passionate about building great user experiences and solving customer and business problems.

Qualifications:

Education / Experience:

• 3-5 years relevant professional experience required, BS / BA degree required, Graduate studies preferred