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Digital Product Manager

Dubai, United Arab Emirates

At KFC, our customers connect with our brands through digital experiences — and we’re on a mission to make 100% of our transactions digital. Behind the scenes, our teams use cutting-edge store technologies to deliver seamless, customer-first moments.

We’re looking for a Head of Digital Product to shape and drive our digital transformation across the CIS region, Turkey, Algeria, Tunisia, and broader MENAPakT markets .

💡 In this role, you will:

  • Lead the digital product vision and strategy, building roadmaps across eCommerce, Delivery, Loyalty, and CRM.
  • Drive restaurant technology innovation: POS, kiosks, drive-through, kitchen displays, and more.
  • Partner with CDIO, Regional Product Managers, and franchisee tech teams to launch and scale digital initiatives.
  • Track performance, optimize customer journeys, and deliver commercial impact through tech.
  • Build frictionless experiences that delight customers and improve restaurant operations.

Scope:

  • 1,400+ stores across 21 countries
  • USD $2Bn annual sales
  • Major impact on customer experience and digital growth

We’re looking for:

A proven digital leader with experience in consumer-facing tech, product management, and large-scale launches across multiple markets. Strong in strategy, agile delivery, and stakeholder management, with expertise in eCommerce, apps, CRM, loyalty, payments, and restaurant technologies.

If you’re passionate about shaping the future of digital in one of the world’s most iconic brands — this is your opportunity.

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