Digital Product Manager

We’re hiring a Digital Product Manager who thrives in execution, understands how software gets built, and keeps clients and teams aligned. If you like planning and managing products, solving issues fast, and bringing order to moving parts, you’ll fit right in.

The Role

You’ll be the driver across our digital products, working with partners, clients, designers, and developers to turn ideas into shipped work. This role combines product thinking, technical literacy, and day-to-day delivery management. Your job is to make sure the team always knows what’s next — and that releases go out clean, tested, and on time. You must be comfortable coordinating both sync (client facing, standups, sprint calls) and async (Slack, GitHub, documentation) communication.

Your day-to-day will include:

• Run product delivery across multiple internal and client-facing projects.
• Lead daily standups and manage weekly sprint planning/review sessions.
• Support client conversations and check-ins with clarity and confidence.
• Shape ideas into actionable tasks, requirements, and structured scopes.
• Manage timelines, sprint plans, and priorities to keep work moving.
• Coordinate developers, designers, and partners with clear next steps.
• Oversee QA (functional, regression, staging verification) before releases.
• Deploy builds to staging/production and validate functionality.
• Troubleshoot technical issues (console errors, network calls, API responses, environment setup).
• Write clear briefs, user stories, and documentation for the team.
• Identify blockers early, escalate when needed, and keep delivery unblocked.
• Maintain organised documentation and ensure deliverables stay on track.
• Improve internal workflows and ways of working as the team grows.

This role is perfect for someone who wants ownership, responsibility, and a front-row seat to building products across industries.

What We’re Looking For

• 3 years in product delivery or technical project management, ideally in a client-facing or fast-moving agency environment.
• High ownership, good follow-through, and reliability under pressure.
• Ability to run sprints, standups, and delivery processes with discipline.
• Technical fluency — understanding APIs, deployments, and basic debugging.
• Clear, concise communication — both written and verbal.
• Experience working with designers and developers in sync and async workflows.
• Familiarity with modern AI-assisted coding tools (Claude Code, Cursor, MCP).

Additional Nice-To-Haves

• Past work in a startup, digital agency, or product team.
• Experience as a technical PM or developer-to-PM transition.
• Exposure to front-end frameworks (React, Next.js) or ability to read basic components.
• Understanding of CI/CD pipelines (GitHub Actions, Vercel, AWS CodePipeline).
• Figma proficiency — able to inspect components, spacing, flows.

Working Style

• Weekly sprints, daily standups, and clear accountability.
• Low bureaucracy, high ownership, and a culture built around clarity and pace.
• You’ll join a team that values initiative, speed, and high quality brands and products.
• Growth path toward senior roles as the agency and its ventures scale.

About Created by Black

Created by Black is a creative and digital agency working across a range of industries to shape brands and ship products. We design and build brands, experiences, and digital products across mobility, education, retail, and venture-building. You’ll join a lean team that values clarity, execution, and building digital products that matter.