Digital Product Specialist

Digital Product Specialist

Sisal Sans, established in partnership with Sisal S.p.A and Demirören Holding, is an organization that provides services in both the retail and digital sectors, authorized to carry out the games of chance in Turkey for 10 years in 2020.

About the Role

We are seeking a proactive and analytical Product Specialist to join our Digital Products team in the online gaming industry. This role will support the development and optimization of our digital product portfolio by collaborating closely with CRM, Digital Marketing, Creative & Content, Customer Support, and Finance teams. This is a critical position requiring a combination of strategic thinking, strong communication skills, and hands-on product execution. The position reports to Digital Product Manager.

Key Responsibilities

• Coordinate and manage multiple product initiatives across web and mobile platforms
• Translate business needs into detailed product requirements and documentation,
• Assist in prioritizing features and maintaining the product roadmap aligned with business goals,
• Monitor key product KPIs regularly and actively contribute to performance improvement initiatives
• Support product testing, feedback collection, and iteration processes,
• Prepare clear and concise reports and presentations to communicate product updates and results,
• Collaborate with cross-functional stakeholders to ensure seamless project execution,
• Act proactively in customer support-related processes to identify improvement areas and ensure better user experience,
• Work closely with finance teams and follow up on invoicing and related operational processes

Required Qualifications

• Minimum 3 years of experience in a product-focused role, ideally in web/mobile platforms,
• Bachelor’s degree in Business, Engineering, Computer Science, or a related field,
• Strong analytical thinking and ability to solve complex problems in a structured manner,
• Excellent communication and interpersonal skills, with fluency in English (written and spoken),
• Proven ability to handle multiple projects and deadlines with high attention to detail,
• Proficiency in Excel and PowerPoint for reporting and presentation purposes,
• Self-driven and organized, capable of managing responsibilities with minimal supervision

Nice to Have

• Experience or strong interest in online gaming or mobile gaming industries,
• Familiarity with tools such as Jira, Confluence, Figma, SAP, and similar,
• Understanding of customer journey mapping, A/B testing, or basic data analysis

“Suitability for the job is the only criterion evaluated in the recruitment and employment. We provide candidates with equal opportunity without any discrimination.”

“Please refer to https://sisalsans.com/tr/internal-kvkk to review our enlightenment notice on processing personal data pursuant to Law No. 6698 on Protection of Personal Data.”