DINING ROOM ASSISTANT

Dining Room Assistant

POSITION SUMMARY

The Dining Room Assistant performs guest services by serving guests bread, water, and butter upon their arrival and provides refills as needed. The Dining Room Assistant will remove used tableware between courses, and they will clear and reset the tables after guests leave. May require independent judgment in the disposition of routine matters without direct supervision. Will work under the direct supervision of the Restaurant Manager

REQUIREMENTS, ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Obtains service area assignment at the beginning of each shift.
• Promptly greets guests as they are seated and brings bread, butter, and water to table.
• Removes used tableware between courses and provides tableware for next course.
• Clears tables after guests leave.

• Takes soiled tableware to dish room and unloads, sorts and stacks silverware, dishes, glassware, etc. in designated areas in the soiled dish drop off area.
• Between seatings, promptly cleans tabletops, chairs and booths.
• Checks floor and cleans as required. Resets and arranges tabletop.
• Inspects assigned restroom every 30 minutes and cleans as needed.
• Responds appropriately to guests’ requests.
• Communicates guests’ requests to server as needed.
• Communicates with server and host/hostess to assure efficient seating, table utilization and customer service.
• Assists server as needed with food delivery, especially with large parties and during peak periods.
• Thanks guests as they are leaving.
• Is available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
• Keeps up with the demands of the restaurant.
• Maintains a clean and orderly area.
• Answers questions and explains rules and regulations when appropriate.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Basic mathematical skills: ability to make change
• Basic reading and writing skills
• Must be able to work in a standing position for prolonged periods of time (up to 5

  hours) and be able to reach, bend, stoop and frequently lift ups to 25 pounds
• Basic computer skills and ability to operate a point-of-sales system
• Excellent communication and customer service skills

• Basic understanding of dining room and service procedures and functions
• Multi-task oriented
• Knowledge of workplace safety procedures

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is standing the entire shift. The employee frequently reaches, bends, stoops, lifts, shakes, stirs, pours, carries, and pushes. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls in repetitive motions. The employee is frequently required to walk, sit; and reach with hands and arms. The employee occasionally lifts and carries tubs and cases weighing up to 25 pounds. The employee must frequently communicate with Dining Room Assistants, Servers, and other staff. The employee is occasionally exposed to hazards including, but not limited to, cuts from knives, slipping, tripping, falls and burns; frequent exposure to smoke, steam, elevated temperatures, humidity, extreme cold; frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The Bella Vista POA is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.