DIR - CLINICAL SVCS - BH

• Student Loan Repayment Program
• Competitive Compensation
• Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• Career Development opportunities within UHS and its 300+ Subsidiaries

What does our current Clinical Team like about working at Black Bear?

• Team Collaboration
• Watching the patient growth
• Beautiful Campus-Great Mountain location!
• Highly talented Clinical Team
• Diverse Clientele

• Ensures the integrity of the core clinical product – the FRN Model of treatment (use of Motivational Interviewing and Stages of Change).
• Coordinates current, relevant evidence-based practice techniques (DBT, trauma treatment, etc.). Assists, coaches and supports the clinical staff in using evidence-based treatment models.
• Champions and oversees the full integration of Patient Centered Care.
• Provides supervision over clinical/program activities, develops and implements plans for enhancing productivity, compliance and profitability.
• Supervises clinical/program staff, including facilitating treatment team meetings, conducting staff meetings and ensuring provision of individual supervision. Includes scheduling of staff to balance both quality and efficiency of coverage.
• Oversees program schedule to meet the unique needs of patient population and any unique service groups, based on level of care, balancing both quality and efficiency.
• Insures clinical documentation meets both qualitative and quantitative standards set by the company, The Joint Commission and DATEP.
• Establishes systems for both quantitative auditing and qualitative peer review that ensures that standards are maintained over time.
• Completes monthly, quarterly and all other reports as required in a timely manner.
• Design and lead Family and Professional’s Weekends.
• Handles individual therapeutic cases and leads therapy and support groups as assigned by the CEO.
• Work closely with Human Resources to ensure regular, consistent, structured training of new staff and annual updates of the core components of our model (Motivational Interviewing, Stages of Change and Patient Centered Care) as well as other required trainings to meet regulatory standards (HIPPA, Risk Management, etc.).
• Attends and participates in meetings as directed by CEO.
• Must have an understanding of diverse cultures.
• Overall responsibility for referral source communication. Insures that the Client Care Manager, primary therapist, etc., provide regular and comprehensive clinical updates to all referral sources.
• Investigates and resolves customer service complaints regarding clinical services. Such complaints may originate from internal staff members, patients, patient family members, or referral sources.
• Regularly provides training to internal staff members on critical clinical processes and models.

• Maintains expertise on all clinical services/programs provided by the company.
• Develops a full working knowledge and ensures compliance of all state, Joint Commission and company related standards/requirements.
• Demonstrates ability to effectively train staff and provide supervision.
• Knowledgeable of utilization review practices within the company.
• Maintains positive supportive relationships with management, peers and staff.
• Demonstrates leadership that is empowering, constructive and supportive.
• Effectively holds staff accountable and utilizes employee counseling to coach and mentor staff toward improved results, and when necessary, move staff effectively through the disciplinary process. Demonstrates sound judgment in utilizing these skills.
• Consistently demonstrates appropriate bonding and empathy with patients and families and sets the tone for caring and compassion throughout the facility.
• Represents the company in a manner which conveys a professional, caring and cooperative attitude.
• Knowledgeable of Patient Rights and treats all patients/families with dignity and respect.
• Exhibits excellent customer services skills as evidenced by supportive and constructive communication with all contacts.
• Demonstrates an ability to plan and organize through scheduling and prioritization for self and/or others to handle multiple activities and to meet deadlines.
• Demonstrates ability to ensure program and clinical staff meet standards of practice at high level of clinical skill and conforms to clinical practice code of ethics.
• Written and verbal communication skills must be clear and concise.
• Analyzes complex situations and develops sound and effective solutions. Seeks out assistance when warranted.

• Master’s degree in psychology or social work required, PhD preferred
• 2 plus years supervisory/managerial experience
• 2 plus years experience in a clinical residential setting preferred
• Must maintain active state license (LCSW, LPC, LMFT, etc.)