Director Compliance

Why work at Celink

Discover a different kind of workplace at Celink. You’ll join a passionate team of servicing professionals dedicated to our clients, their borrowers, and the reverse mortgage industry.

At Celink, you’ll have the opportunity to make a meaningful impact within a fast-moving organization while working alongside experienced, mission‑driven professionals. We value strategic thinking, collaboration, and integrity and constantly strive to be best in class.

Joining Celink means being part of a collaborative workplace that values innovation, thoughtful problem‑solving, and continuous growth. Employees are encouraged to rethink traditional approaches, share bold ideas, and continuously learn and thrive.

What Sets Celink Apart

• Flexible, remote work environment that supports work‑life balance
• Supportive, collaborative team culture built on respect and partnership
• Opportunities to learn, build skills, and contribute to meaningful outcomes
• Emphasis on quality, consistency, and reliable support in everyday work

Total Rewards & Benefits

Celink offers a comprehensive and competitive total rewards package designed to support employees’ financial, physical, and emotional well‑being, including:

• Comprehensive medical, dental, and vision coverage with multiple plan options
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA), including dependent care
• 401(k) with employer match and immediate vesting
• Employer‑paid life insurance, disability coverage, and parental leave
• Generous paid time off, paid holidays, and flexible work arrangements

Job Purpose/Summary

The Director, Compliance is directly responsible for Regulatory Change Management (RCM) including monitoring for laws, regulations and other requirements related to mortgage servicing, and any regulations impacting Celink, Vendor and Counterparty Risk Management, and Issues Management.

Duties and responsibilities

• Monitor regulatory changes published by HUD, and external counsel to determine appropriate notifications to operational and corporate areas for impact analysis.
• Provide business unit interpretations of regulations and recommendations for compliance with requirements in an advisory capacity.
• Lead RCM Committees and provide status reporting for changes required to implement regulations and monitor changes requiring Project Management Office (PMO).
• Complete and submit Business Requirement Documents associated with regulatory changes requiring project management.
• Lead Issues Management utilizing LogicManager including working with business units to understand issue reported for appropriate risk rating and assignment of responsible party for remediation, escalation of significant risks as reported, and prepare reporting to lead monthly meetings with business owners and senior management for analysis, trending, and status updates.
• Manage Vendor Management and other Counterparty Risk, reporting and analytics to monitor and mitigate all associated counterparty risks, including emerging risks, and vendor scorecard analysis.
• Oversee quarterly Counterparty Risk Committee meetings to ensure reporting and trending sufficient to identify, and mitigate, including escalations as appropriate.
• Escalate matters to senior management as appropriate to ensure risks are timely addressed and mitigated.
• Support other compliance activities in interpretation of requirements, as needed.
• Perform other duties as assigned by management.

Qualifications

Education

Bachelor’s degree or paralegal certification strongly preferred.

• Compliance certification is a plus.

Experience/Training

10 years’ experience reviewing and interpreting regulations and guidelines impacting residential mortgage lending and/or servicing activities.

• 5 years' experience managing counterparty risk, including vendor onboarding, risk analysis, ongoing due diligence and evaluation of performance scorecards from business leaders.
• 5 years’ experience managing issues, analysis of upstream and downstream impact, risk rating, trending and validation through remediation.
• Experience working with regulators and examiners preferred.
• Mortgage Servicing experience with FHA loans preferred.
• Experience with leading teams and training stakeholders on compliance matters.

Skills and Abilities

• Strong written and verbal communication skills required to translate complex concepts into understandable action plans for compliance.
• Ability to communicate at both executive and staff levels.
• Proficient in preparing presentations and reporting for risk committees and executive management.
• Must be able to work independently with minimal direction or oversight and to work collaboratively with legal, client relations, finance, and operations team members as needed.
• Initiative in identifying and escalating compliance concerns required.
• Strong expertise in Microsoft Office required.
• Experience with legal/regulatory research applications is required (Lexis, Westlaw, AllRegs, Agency websites, etc.).

Compensation: The salary range for this position is $88,046.40–$95,000.00. Actual compensation will be determined based on factors such as job‑related knowledge, skills, experience, and geographic location.

Working Conditions

Work is performed predominately remote, but some work might be performed onsite at a Celink facility. There may be some travel with overnight stays. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.