Director Dermatology & Aesthetics

Director of Dermatology & Aesthetics

Luxury Health, Wellness & Medical Spa

About the Role: We are seeking an experienced Director of Dermatology & Aesthetics to lead our high-volume, multi-room dermatology and medical aesthetics division. This leader oversees daily operations, team performance, treatment quality, and guest experience while partnering closely with medical providers to ensure safe, scope-appropriate care. The ideal candidate brings strong operational expertise, a hospitality-driven mindset, and deep knowledge of aesthetic treatments, devices, and clinical workflows.

Key Responsibilities

• Lead daily operations across consult rooms, laser/procedure rooms, and facial treatment spaces
• Ensure efficient scheduling, room utilization, and treatment flow
• Implement and maintain standardized treatment protocols and safety procedures
• Recruit, train, and develop aestheticians, laser technicians, medical assistants, and support staff
• Partner with medical leadership to ensure clinical alignment and regulatory compliance
• Manage inventory, device maintenance, vendor relationships, and capital equipment planning
• Deliver a luxury, hospitality-driven guest experience from consultation through follow-up
• Resolve guest concerns with professionalism and effective service recovery
• Track KPIs including revenue, utilization, rebooking, conversion rates, and retail performance
• Support budgeting, forecasting, and departmental growth strategies
• Maintain compliance with OSHA, state board regulations, and internal safety standards
• Collaborate with Spa, Salon, Recovery, Fitness, and Concierge teams to support integrated guest journeys

Qualifications

• 5–7+ years of leadership experience in dermatology, medical aesthetics, or a high-end med-spa
• Strong understanding of dermatology operations, laser safety, and aesthetic treatment protocols
• Experience managing multi-room, multi-provider environments
• Proven ability to lead, coach, and develop high-performing teams
• Strong financial acumen with experience managing KPIs and budgets
• Excellent communication, emotional intelligence, and guest service skills
• Ability to thrive in a fast-paced, luxury, multi-department environment

Who Thrives Here

A polished, service-obsessed leader who brings operational excellence, clinical awareness, and a hospitality-driven approach to every aspect of the guest and team experience.

Pay: $95,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• Continuing education credits
• Dental insurance
• Employee discount
• Family leave
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• spa/practice management: 5 years (Required)

Work Location: In person