Director, Facility Operations

Description

Columbus Crew is seeking a Director, Facility Operations, that provides strategic and operational leadership in facility operations and maintenance. The Director ensures that all facility-related services align with and support the Clubs mission while maintaining high standards for safety, sustainability, responsiveness, and operational efficiency.

Essential DutiesResponsibilities

• Leadership and Strategic Oversight
  • Vital member of the Operations Leadership Team
  • Provide leadership for facility operations staff, fostering leadership development and succession planning.
  • Promote a culture of accountability, service excellence, and continuous improvement
  • Contribute to club strategic planning efforts by aligning Facility Operations with Club growth.
  • Oversee department hiring, payroll and compensation processes and participate in Club's staff review and evaluation cycles
• Facility Operations Oversight
  • Provide oversight of all club infrastructure and building systems including mechanical, electrical, plumbing, fire/life safety, and structural items
  • Lead the execution of preventive and deferred maintenance programs, leveraging CMMS platform and asset performance data to guide lifecycle planning and operational readiness
  • Guide utility planning efforts ensuring operational resilience and continuity
  • Collaborate in the development of facility policies and procedures that align with safety codes, environmental regulations and club expectations
  • Champion facility optimization, energy efficiency initiatives and capital renewal strategies in collaboration with Operations Leadership
  • Monitor vendor performance, contract compliance and service-level outcomes
  • Provide oversight of workload management, and CMMS platform, ensuring accurate service, PM scheduling, asset tracking and facility performance.
  • Ensure compliance with applicable codes, regulations, and club requirements in coordination with any city, county or state requirements.

• Project and Asset Management
  • Lead deferred maintenance prioritization and facility condition assessments to inform capital planning
  • Utilize CMMS and asset management data to support lifecycle planning and informed decision-making regarding investments in building systems
• Budget and Resource Management
  • Provide leadership for operational budgeting across all facilities ensuring alignment in club priorities, utility forecasting and long-range capital planning
• • Oversee coordination of Facility Operations budget to manage expenditures, chargeback within the club, and procurement of operational supplies
• Cross-Club Collaboration and Communication
  • Liaise with club departments to coordinate facility operations to minimize service disruptions
  • Maintain transparent communication regarding planned outages, emergencies and projects
  Work with state agencies, consultants and contractors to meet regulatory requirements and operational goals
  

Minimum Qualifications

• Bachelor's degree in facilities management, operations or a related field.
• Minimum seven (7) - ten (10) years of experience in Facility and/or Stadium Operations
• Thorough knowledge of local, state and federal code and building requirements
• Demonstrated management experience leading and overseeing technical operations and services
• Experience planning and implementing deferred maintenance and infrastructure projects as well as capital planning
• Experience leading and managing facility and stadium operations team
• Proven success working in a fast-paced environment with a sense of urgency and ability to balance ever-changing priorities.
• Being a team player who proactively assists in the management of daily operations, including when tasks fall outside of the standard job description.
Requires ability to work flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours

Preferred Qualifications

• Master's degree
• Sports / Hospitality / Entertainment industry
• CFM, FMP, CEM, or equivalent facilities certification