Director, Human Resources

Director, Human Resources – West Region | Metro One Security

About us:

Specialized – One Force. Multiple Front Lines. One Step Ahead.

Specialized delivers integrated security solutions through a portfolio of brands built on a unified, data-driven platform. Metro One Security focuses on retail security, while M1 Global delivers scalable solutions for non-retail enterprise environments across industries, and Aurix is our proprietary technology platform, powering prevention, detection, and operational visibility while collecting and analyzing data to support future advancements. Together, these brands combine specialized expertise with shared technology and intelligence to drive stronger performance and outcomes for our clients.

This role will support Metro One Security.

Summary:

We are seeking a results-driven Director of Human Resources to oversee and advance our HR function across the West region . This regional leader will drive HR compliance, operational excellence, and employee engagement while supporting a large, diverse hourly workforce.

The Director will serve as a trusted partner to regional leadership, ensuring alignment between HR initiatives and business priorities while fostering a culture of accountability, inclusion, and high performance.

As the Director of HR, you will implement people strategies that strengthen culture, enhance workforce development, and mitigate compliance risk across multiple sites. You will provide hands-on leadership to a regional HR team, advise on complex employee relations matters, and deliver scalable HR programs that support frontline associates and leadership alike.

Key Responsibilities:

• Lead, coach, and develop a high-performing HR team supporting hourly associates and management across multiple sites in the West region.
• Oversee and enforce compliance with federal, state, and local employment laws and regulations, ensuring accurate documentation, reporting, and risk mitigation.
• Provide expertise and oversight in employee relations, investigations, disciplinary actions, and conflict resolution with a focus on consistency and fairness.
• Partner with operations leadership to support workforce planning, talent acquisition, onboarding, scheduling, and retention strategies for hourly employees.
• Implement HR policies, procedures, and training to strengthen compliance, safety, and workplace culture.
• Support total rewards strategy execution at the regional level, ensuring equitable application of compensation, benefits, and recognition programs for hourly associates.
• Drive engagement initiatives that build morale, reduce turnover, and promote career growth among hourly employees.
• Serve as a strategic partner to regional leaders to align HR practices with operational and organizational goals.
• Travel as needed based on business needs across the West region.
• Willing and able to pass extensive pre-employment screening process

Qualifications:

• 5+ years of progressive HR leadership with a focus on compliance, employee relations, and frontline/hourly workforce support.
• Proven success managing HR functions across multi-location, high-volume operations.
• Bachelor’s degree required; advanced degree or HR certifications (SHRM, HRCI) preferred.
• Strong knowledge of federal, state, and local labor laws, with a demonstrated track record of managing HR compliance programs.
• Exceptional communication, leadership, and problem-solving skills with the ability to influence and partner at all levels of the organization.

Pay & Benefits:

• Salary Range: $135,000 - $155,000 per year
• 401(k)
• Health, Dental, Vision Offered
• Opportunity for Growth

We are an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.