Director, Maintenance & Facilities

Position Overview:

The Director, Maintenance & Facilities provides strategic leadership and oversight of facilities operations across a diverse, mixed-use real estate portfolio, including market-rate, affordable housing, and tax credit (LIHTC) properties. This role ensures that all assets are maintained to a high standard, compliant with regulatory requirements, and aligned with the company's mission to deliver quality housing and strong community environments.

The Director, Maintenance & Facilities leads a team of regional and on-site maintenance professionals and collaborates with property management, construction, and compliance teams to drive preventive maintenance programs, capital planning, vendor management, and sustainability initiatives.

Key Responsibilities (Essential Duties and Functions):

This list of duties and responsibilities is not all-inclusive and may expand to include other duties and responsibilities based on business needs.

• Provide strategic direction and operational oversight for all facilities and maintenance activities across the company's real estate portfolio.
• Develop and implement standards for building maintenance, preventive maintenance, and life safety systems to ensure safety, compliance, and quality.
• Lead and mentor a team of facilities leaders, maintenance supervisors, and technicians across all asset types.
• Oversee capital planning, budgeting, and execution of building improvements, repairs, and replacements.
• Ensure all properties meet compliance requirements related to HUD, LIHTC, local building codes, and Fair Housing.
• Evaluate and manage vendor relationships, contract negotiations, and service-level agreements to ensure quality and cost-effectiveness.
• Collaborate cross-functionally with Compliance, Asset Management, Development, and Property Management teams.
• Monitor and report on key performance indicators related to maintenance efficiency, work order turnaround, and resident satisfaction.
• Lead response efforts to facility emergencies, environmental issues, or capital needs, ensuring business continuity and resident safety.
• Champion sustainability efforts and energy efficiency upgrades across the portfolio.

Education/Experience:

• BS in Business, Finance, Engineering, Construction Management or related field
• Deep understanding of facility operations across multifamily and mixed-use real estate, including affordable housing and LIHTC compliance.
• Strong leadership and team development skills across geographically distributed portfolios.
• Proficiency in capital planning, project management, and budgeting.
• Knowledge of federal, state, and local codes including Fair Housing, OSHA, ADA, and building safety.
• Ability to build cross-functional relationships and lead collaborative initiatives.
• Excellent problem-solving, crisis management, and communication skills.
• Familiarity with Yardi, RealPage, or other property management software is a plus.

Work Environment/Physical Demands:

• This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
• This position requires manual dexterity, the ability to lift files and open filing cabinets.
• This position requires sitting, bending, stooping, or standing as necessary.

MBS is an Equal Opportunity-Affirmative Action Employer