Director of Account Management

Job Description:

• Proven track record of exceeding quota attainment in direct prospecting and selling new accounts to Telco companies.
• Bring deep domain expertise of Telecommunications and CSP org.
• Experienced on pitching services to different orgs like IT, Product and Networks.
• Strong analytical skills (ability to understand customer needs and formulate solutions and sales strategy).
• Proven ability to land and expand clients to successful outcomes.
• High energy and ambition, determination to succeed, persistence, and perseverance.

Responsibilities:

• Be responsible for growing existing client business (Major NA Telco).
• Maintain ongoing relationships with client representatives to ensure open communications, continuation and growth of the business.
• Identify divisions/groups and relevant contacts within client Accounts that may be targeted for offering additional Company’s services.
• Research market information on the target Accounts, understand and monitor domain trends and competitive landscape, formulate penetration strategy and action plan.
• Reach out to target contacts and promote Company’s Services (prepare and deliver presentations).
• Participate in organized lead generation activities targeted both at assigned client accounts and general target market (sales and marketing outreach campaigns, industry event visits, etc.).

Opportunity identification and closing:

• Identify and qualify specific business opportunities (with existing clients or prospects).
• Organize opportunity deal team (engineering SMEs, executives, etc.), and work with external and internal stakeholders to convert opportunities into signed business.
• Manage formal approval and sign-off processes (pricing, business terms, legal contracts).
• Monitor client satisfaction and assist in problem escalation and resolution.
• Manage legal and financial aspects of the business relationships, such as legal paperwork renewal, rate increases, assistance with payment collection issues, etc.

GlobalLogic estimates the starting pay range for this role to be performed in New Jersey is $150,000-200,000 and reflects base salary only. This pay range is provided as a good faith estimate and the amount offered may be higher or lower. GlobalLogic takes many factors into consideration in making an offer, including candidate qualifications, work experience, operational needs, travel and onsite requirements, internal peer equity, prevailing wage, responsibilities, and other market and business considerations.