Director of ACH Business Development

The Director of ACH Business Development position is responsible for driving new revenue for the company through establishing new contracts for our ACH service. The Director of ACH Business Development will work closely with internal staff to contribute to the development and implementation of the go-to-market strategy while achieving overall company goals and values.

Key Responsibilities

Product/Program Sales

• Identify and pursue new business opportunities through activities that include call campaigns, targeted marketing, inbound leads, networking, conference attendance and other development efforts
• Work with marketing to generate leads through marketing campaigns, lead list contacts, and delegation of leads to sales team as needed
• Research and gather market data to contribute to the go-to-market strategy.
• Deep understanding of the ACH services ecosystem, ICHRA, Gateways, and compliance requirements.
• Work with the Product Manager and Marketing to stay on top of new products/programs as they are introduced
• Demonstrate products and solutions to prospective clients based on their individual needs
• Responsible for driving the growth of our ACH technologies.
• Work with Product and Marketing to establish pricing and product materials to provide to clients and potential clients
• Negotiate pricing and process with the potential client

Tracking Leads/Sales

• Utilize CRM system to manage tracking and reporting on new business, cross sales and revenue estimates
• Utilize CRM to manage lead tracking to ensure that communication and follow-up is done
• Escalate business opportunities to management as needed
• Report to management on the details of the leads, calls, and presentations completed each week/month

Integration Support

• Work with Relationship Management and Integrations on new customer/partner integrations to ensure seamless hand-off
• Ongoing Communication with internal team and client/partner as needed to ensure time to revenue goals are met

Strategy Support

• Refine product offering
• Contribute to new features list of existing products
• Consult with marketing on client sale presentations
• Share competitive information as acquired

Requirements

• Minimum 5 years successful experience in sales is required, including managing a team
• Bachelor’s degree in a business, sales or similar field is preferred
• Payment processing experience is required
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
• Excellent computer proficiency (MS Office – Word, Excel and Outlook)
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Working Conditions

Normal office working conditions. Hybrid/remote.

Equipment: telephone, cell phone, computer or laptop, copy machine, etc.

Physical Requirements

Must have the ability to stand, sit, stoop, bend and reach. Must be able to use a telephone or headset equipment. On an infrequent basis must be able to lift and move material weighing up to 20 lbs. to move computers or system equipment.

Job Type: Full-time

Work Location: Hybrid remote in Brookfield, WI 53005