Director of Affiliate Relations

ABOUT SKINN

SKINN delivers award-winning Lab Fresh® Formulations that blend science and beauty innovation in the heart of Los Angeles. Founded in 2002 by licensed esthetician and third-generation beauty expert Dimitri James, SKINN was created to challenge industry norms – prioritizing transparency, efficacy, and professional-grade skincare for all.

Sold in more than five countries, SKINN is known for its results-driven cosmeceuticals and strategic global distribution partnerships across television shopping networks, e-commerce platforms, and TikTok. As we scale aggressively across domestic, international, and digital channels, we are investing in a best-in-class affiliate ecosystem – and seeking a leader to build and scale it.

POSITION SUMMARY

The Director of Affiliate Relations is a senior, systems-minded leader responsible for building and scaling SKINN’s affiliate program across TikTok Shop, Meta, and emerging creator commerce platforms. This role owns the full affiliate lifecycle – from acquisition and onboarding to activation, content management, performance optimization, retention, and compensation.

This role requires both the process discipline to scale without burning out the team, and the commercial credibility and relationship instincts that make top creators want to stay and grow with the brand. The right candidate has designed and scaled affiliate systems before – tiered onboarding flows, content tracking frameworks, performance reporting dashboards, compensation structures, and retention programs.

At maturity, SKINN's affiliate program will include a vast variety of creators across multiple tiers and platforms. The Director of Affiliate Relations will build the systems that make that scale possible and use AI to ensure human attention goes exactly where it should.

KEY RESPONSIBILITIES

Program Architecture & Scale

• Design and own the end-to-end affiliate infrastructure, including acquisition pipelines, tiered onboarding flows, activation sequences, content tracking, performance reporting, and retention strategies
• Build scalable,repeatable processes that maintain a high-quality creator experience
• Define and manage affiliate tiers – from long-tail micro-creators to VIP partners and agency partners – with differentiated support models
• Establish program governance, standards, and operating procedures across all affiliate channels

Acquisition & Onboarding

• Develop and execute affiliate acquisition strategy (TikTok Shop, Meta, and beyond)
• Build onboarding systems that efficiently ramp new affiliates into high-performing, on-brand content production
• Create and maintain onboarding materials, training assets, quick-start guides, and brand education resources

Performance Management & Monetization

• Own affiliate performance analytics: define KPIs, build reporting cadences, and translate data into program decisions
• Design and manage compensation structures, commission tiers, and performance incentives aligned to business objectives
• Identify opportunities to increase affiliate-driven revenue through activation, optimization, and upsell strategies

Contracts, Negotiations & Commercial Partnerships

• Lead contract negotiations with top creators, agency partners, and high-value affiliates – including rate-setting, exclusivity terms, deliverable scoping, and paid partnership agreements
• Manage content buyout and licensing agreements in coordination with legal and brand teams
• Serve as the senior commercial point of contact for VIP affiliate relationships and agency negotiations

Content & Campaign Operations

• Oversee affiliate content management: usage rights tracking, licensing documentation, and approval workflows
• Partner with marketing and creative teams to ensure affiliates are equipped with briefing materials, talking points, visual assets, and brand standards ahead of campaigns and live selling events
• Support major product launches and promotions through coordinated affiliate activation

AI & Systems Thinking

• Leverage AI tools to automate workflows, enhance productivity, and scale affiliate support operations efficiently
• Continuously identify opportunities to shift manual processes into systems – freeing the team to focus on relationships, judgment, negotiation, and creative decisions
• Champion an AI-first mindset across the affiliate team

Team Leadership & Cross-Functional Collaboration

• Build, manage, and develop the affiliate team as the program grows
• Collaborate cross-functionally with marketing, e-commerce, product, operations, and legal to align the affiliate program with broader business objectives
• Deliver executive-level reporting on program performance, pipeline, and strategic priorities

QUALIFICATIONS

Required

• Bachelor’s degree in Marketing, Business, or equivalent work experience
• 6+ years of experience in affiliate marketing, influencer/creator partnerships, or creator commerce, including 3+ years in a leadership role
• Proven success building and scaling affiliate systems – not just managing relationships
• Direct experience with TikTok Shop; Meta affiliate experience strongly preferred
• Strong negotiation and commercial partnership management experience with creators and agencies
• Hands-on experience with CRM and affiliate platforms
• Analytical mindset and experience building and owning performance reporting
• Genuine curiosity about AI and demonstrated use of AI tools to improve workflow, productivity, or program outcomes

Preferred

• Beauty, personal care, or consumer products industry experience

What We're Really Looking For

• A builder who creates scalable systems – not just manages relationships. Someone who has documented, systematized, and scaled affiliate programs and can show their work
• A strategic thinker who understands leverage: delivering high-touch support to top performers while ensuring the long tail is served by well-designed systems
• A commercially sharp negotiator who is equally comfortable in a creator relationship and across the table from a talent agency
• A leader who instinctively asks "what should humans focus on, and what should systems handle?” and then builds accordingly

ROLE DETAILS

• Role Type: Full-Time (Hybrid)
• Location: Rancho Dominguez, CA
• Schedule: On-site Tuesday - Thursday | Remote Monday & Friday
• Compensation: $130,000 (DOE)
• Benefits: Medical, Dental, Vision, 401(k) with company match
• Time Off: Flexible PTO & Holidays
• Growth: Direct path to VP-level leadership as the program scales

Pay: $130,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Work Location: Hybrid remote in Rancho Dominguez, CA 90220