Director of Bookkeeping Operations

Ideal for a decisive operator who thrives on ownership and accountability

START DATE: April 27, 2026

COMPENSATION: $125,000 Base + Bonus

LOCATION: REMOTE

SCHEDULE:

Monday - Friday

8:00 am EST - 4:30 pm EST

TWO FAST STATS TO TEE US UP:

#1. Spark Business Consulting is one of only 50 Profit First Mastery-Certified Firms in the United States (A big reason why our clients LOVE us!)

#2. Spark Business Consulting is ranked in the top 1% of U.S. Bookkeeping Firms (Work with the BEST in the industry!)

At Spark Business Consulting we are wicked smart, and while we can work with clients in any industry, we really enjoy sinking our teeth into the following:

• Hospitality
• Construction
• Design
• Screen Printers
• Law
• Bridal
• Cannabis

SPARK BUSINESS CONSULTING'S CORE VALUES:

Authentic Enthusiasm: We always bring brilliant enthusiasm and authenticity.

Empathy: We care with grace and empathy.

Kindness: We practice joyful kindness.

Integrity: We are honest and integral to our core.

Growth: We perpetually grow, both personally and professionally.

We LOVE what we do, and it shows through our culture, our team, and our awesome clients - and you can experience it firsthand during a paid Test Drive Day in our hiring process.

Director of Accounting Operations Key Responsibilities and Success Metrics

Key Responsibility #1: Lead the Team on Consistent Delivery of Our 5-Star Client Experience Across All Accounts

Own the systems, standards, and accountability that ensure every client receives a proactive, human-centered experience.

Success Metrics:

• 100% of clients receive financials on the agreed weekly or monthly cadence
• 95% of monthly client meetings documented in ClickUp with at least one recorded "aha" insight or strategic takeaway
• 100% of clients receive at least one documented personal check-in per month logged in ClickUp
• 100% of clients receive responses to inquiries within 24-48 hours
  

Key Responsibility #2: Lead, Develop, and Balance the Accounting Team

Manage capacity, performance, and morale across the accounting team to ensure sustainability, equity, and excellence.

Success Metrics:

• No lead accountant carries a revenue or workload variance greater than ~10-15% compared to peers at the same level
• 100% of identified capacity issues are addressed within 2 weeks without client disruption

Key Responsibility #3: Drive Team Performance Through Coaching and Profitability Oversight

Design and run training, coaching, and performance systems that build confident, consultative accountants and protect firm profitability.

Success Metrics:

• 100% of Monday sessions executed weekly with documented agendas and training outcomes
• 90% or more of a lead accountant's book of business stays within targeted goal times monthly
• 100% completion rate for weekly check-ins with team

Key Responsibility #4: Own Systems and SOPs

Streamline, document, and optimize internal systems so the firm runs smoothly without reliance on the CEO.

Success Metric: 100% of accounting, client service, and internal workflows are documented, updated, and centralized.

Key Responsibility #5: Act as Operational Owner for the Business

Serve as the CEO's operational proxy, freeing them to focus on growth and business development.

Success Metrics:

• CEO involvement reduced to <15% of weekly operational decisions
• 70% of referral and inbound inquiries handled end-to-end by Director
• Onboarding of new hires completed and their assignment of accounts completed within 2 monthly accounting cycles.

IDEAL CANDIDATE CHARACTERISTICS:

• Genuine desire to stay current in an evolving industry
• Understands that every detail counts
• Takes pride in doing things the right way - no shortcuts
• You're a genuine SPARK, motivated by delivering remarkable experiences and finds fulfillment in helping clients and teammates succeed
• You're looking to join a like-minded team that has fun while getting things done (And occasionally swears around the office... not much... but sometimes a joke is funnier with an F-bomb)

APPLICATION PROCESS:
Note: You'll receive an email with one link that will direct you to complete both the assessment and an accounting based skills test

• Apply online
• Complete online assessment and skills test within 24 hours of application (Approximately 45 minutes to complete)
• Initial Zoom interview (Approximately 45 minutes)
• Second Zoom interview (Approximately 1 hour)
• Test Drive Day "Experience a Day in the Life of Spark"

https://sparkbusinessconsulting.com/