Director of Communications & PR - North America

Primary Responsibilities:

• Own the Communications Strategy: Develop and execute a comprehensive, integrated communications strategy — spanning PR, analyst relations, and internal communications — that directly advances Opensignal’s business objectives, brand authority, and pipeline growth.
• Lead Media Relations: Serve as a primary spokesperson and the internal owner of all media relationships. You will build and maintain relationships with journalists and outlets across the telecommunications, technology, and business press. You will craft press releases, pitches, and media advisories that land — because they’re grounded in real data and told with a sharp narrative point of view.
• Drive Analyst Relations: Partner closely with Product Marketing to build and manage Opensignal’s presence within the global telecommunications analyst ecosystem. You will own analyst briefings end to end — from relationship development and narrative preparation to logistics and follow-through — and ensure Opensignal’s voice is present in the conversations that shape our industry.
• Shape Content and Messaging: Work directly with the VP of Marketing to adapt and extend corporate messaging across a wide range of formats — op-eds, bylines, executive thought leadership, social content, and internal communications. You will be a senior steward of the Opensignal story, ensuring everything we publish is coherent, compelling, and commercially relevant.
• Build Spokesperson Capability: Serve as the organization’s internal authority on media readiness. You will design and lead spokesperson and media training programs that prepare our executives and subject matter experts to show up on message, on camera, and on brand. You will coach, advise, and hold the standard across the whole organization.
• Manage Budgets and Agency Partnerships: Own the global PR budget with discipline and strategic intent. You will manage relationships with external PR agencies and vendors — setting clear expectations, measuring performance, and ensuring our investment delivers results we can point to.
• Operate with Cultural Fluency: This is a global role in practice, not just in title. You will work comfortably across time zones and cultural contexts, understanding that how you tell the same story across locations requires judgment, nuance, and genuine cultural awareness.
• Protect Brand Independence: Opensignal’s credibility is built on objectivity. You will exercise high judgment at all times when navigating the tension between a robust client ecosystem and a brand that must remain demonstrably neutral. You will know where the lines are — and you will hold them.

About you:

• You are Hungry: You have a “build it, protect it, grow it” mentality. With 10+ years of experience in communications, PR, or journalism — including at least 5 years in a direct PR leadership role — you don’t wait for permission to shape a narrative. You are constantly scanning the landscape for the story we should be telling and the platform we haven’t tapped yet. You are driven by the kind of brand authority that opens doors for Sales before the first call is made.
• You are Humble: You define success by what the business achieves, not what your byline says. You know that the best communications strategy is the one that earns internal trust as well as external attention. You share credit, absorb feedback, and take personal ownership when something doesn’t land the way it should.
• You are People Smart: You can read a room — and a relationship. You understand the different pressures your executive stakeholders, sales partners, and product colleagues face, and you know how to translate complex technical content into stories that resonate with a journalist, an analyst, or a board. You are a trusted advisor, not just a doer.
• Data-Driven & Detail-Oriented: You are comfortable sitting with technically sophisticated datasets and finding the narrative thread that makes them matter to a business audience. You QA everything before it goes out, and you measure the impact of what you put into the world — using media management tools and attribution frameworks to back up your instincts with evidence.
• Lifelong Learner: The telecommunications industry is one of the most technically complex and commercially dynamic sectors on the planet. You are genuinely curious about it. You invest in your own fluency — in the competitive landscape, the regulatory environment, the commercial pressures our customers face — and you bring that intelligence into every story you tell.

Qualifications:

• Bachelor’s degree in Public Relations, Marketing, Communications, Business, or a related field
• 10+ years of experience in communications, PR, journalism, or an adjacent role; minimum 5 years in a direct PR or communications leadership capacity
• Demonstrated experience in B2B technology or telecommunications — comfort with technically complex products and datasets is non-negotiable
• Strong writing, editing, and public speaking skills across diverse platforms and audiences
• Experience managing external PR agencies and vendor relationships at a global scale
• Proven ability to develop long-term communications strategies and measure campaign effectiveness
• Proficiency with media management software (e.g. Muck Rack, Business Wire) and performance measurement tools
• Cultural fluency and demonstrated experience operating across global markets and time zones

About Us
Opensignal is the leading global provider of independent insight and data into network experience and market performance. Our user-centric approach allows communication providers to constantly improve their network and maximise commercial performance. Leading analysts, investors and financial institutions place a high value on our independent analysis and we are regular contributors to their reports.

Real network experience is our focus and ultimately that’s what influences customer choice. Our mission is to advance connectivity for all and here at Opensignal, the team is leading the industry in enabling operators to link their network experience and market performance in a way that has never before been possible.

With offices in London, Boston Victoria, British Columbia, and Warsaw, and employees around the world, we are a truly global organization. We are an equal-opportunity employer dedicated to building an inclusive and diverse workforce.

Benefits
We believe we are stronger when we not only celebrate our many differences, values, and voices but also include them in everyday practice. Having a diverse and inclusive culture is essential, which is why we offer a flexible approach to work-life balance, operating in a remote-hybrid way. We’ll help you get set up with the essentials you need to work from home or the office. We also offer an attractive range of additional benefits, including:

• Competitive compensation packages; including a long-term equity program.
• Comprehensive group benefits package.
• Company sponsored retirement savings plan.
• Professional development opportunities: education reimbursement, learning allowance, company-sponsored workshops, and more!
• Generous holiday allowance, sick leave, parental leave, flexibility including Summer Fridays, and the opportunity to work from abroad.
• Charity matching and time off for community volunteering.
• Regular virtual and in-person events and socials.

NOTE: Opensignal only reviews job applications submitted through our official website: https://www.opensignal.com/about/opensignal-careers
If you have received an offer or communication that seems suspicious or did not go through our website, do not share any personal or financial information.
If you are unsure about the legitimacy of a job offer or recruitment message you received, please contact us directly at: careers@opensignal.com.