Director of Development and Communications

AGENCY DESCRIPTION:

Instituto Familiar de la Raza, Inc. is a multi-service community health & social service agency with emphasis in serving the Chicano/Latino/Indigenous community in San Francisco with a special focus on the diverse needs of the Mission District. Services include a wide range of mental health, HIV related services, and social services including health promotion, education, prevention, early intervention, case management, clinical, psychological and psychiatric interventions as well as cultural/social and spiritual re-enforcement. The agency serves children, youth, adults & families; it has a rich history of working collaboratively with other agencies to meet the needs of the diverse Chicano/Latino/Indigenous communities, & other cultural/racial communities in San Francisco.

JOB/ PROGRAM DESCRIPTION:

The Director of Development and Communications is part of a dynamic and enthusiastic leadership team charged with guiding the organization toward a sustainable future by developing and executing strategies that align organizational objectives with effective fund development, revenue generating, and communication strategies.

The position reports to the Executive Director (ED) and works closely with the Board of Directors and IFR team to promote an organizational culture of philanthropy. Under the direction of the Executive Director, and as a member of IFR’s Concilio Executive Team, this position is an active collaborative partner with agency leadership in visioning, leading, and implementing IFR’s mission and strategic goals, plans and objectives. This position identifies opportunities for growth, innovation, and partnerships to advance the organization's strategic objectives and enhance the organization's visibility, branding and sustainability. This position directs and executes IFR’s annual fund development plan to achieve the outlined annual revenue/fundraising goals, including the cultivation of donor relationships.

This position manages communications for the agency, the position supervises and works with the Communications Specialist to develop an annual internal and external communications plan across multiple platforms to elevate the agency’s visibility in the community, generate interest in the organization and its programs, and raise awareness of issues impacting IFR’s clients and community. The Director of Development and Communications also manages media relations for IFR.

This position is both strategic and tactical, as it is responsible for oversight and execution of IFR’s annual development and communication plans. The ideal candidate is an energetic, passionate, and visionary individual with a strong commitment to addressing the needs of the Chicanx/Latinx/Indígenx community in San Francisco. They are a prolific multitasker and strategic thinker who can effectively convey complex topics verbally and in writing. The ideal candidate will also have an interest and understanding of public health, health disparities, equity, cultural competency and related issues impacting the Chicanx/Latinx/Indígenx communities of San Francisco.

Essential Job Duties are but not limited to the following

Leadership and Strategy:

• Contribute positively to organizational culture and infrastructure building, reflecting IFR’s values
• Lead development and communications for the agency and actively engage with ED, Board of Directors, Concilio senior leadership, and staff to enhance organizational visibility, promote a culture of philanthropy, and identify funding needs and resource generating opportunities
• Participate in strategic planning for IFR to ensure fund development and communication plans align with and are in service of evolving organizational goals
• Lead the development, design and implementation of IFR’s development and communication plans to achieve annual revenue and communication goals to support IFR’s programs, operations, and growth
• Develop and responsibly track the annual budget for the Development and Communications team
• Supervise the Communications Specialist, including overseeing and supporting their training, skills development, and annual reviews of supervisee
• Network, engage and cultivate relationships with foundation officers, current and major donors, donor prospects, elected and appointed officials, service providers, and community residents as appropriate to foster positive relationships and raise awareness of IFR’s community work
• Remain up-to-date and equipped to speak about the populations/communities served by IFR, their challenges and needs, and IFR’s various supports, interventions, and programs and services from both a Communications and Development perspective

Fund Development:

• Implement and annually update IFR’s fund development and stewardship plans, incorporating innovative strategies, industry best practices, data-driven analysis to attract and retain donors
• Ensure the successful coordination and execution of fundraising campaigns, appeals, events, and other development strategies, meeting all deadlines and performance benchmarks
• Lead the strategy, implementation, and evaluation of all individual donor stewardship efforts, focusing on identifying, cultivating, soliciting, and retaining donors, while deepening their connection to IFR’s mission
• Oversee and monitor the activities of any fund development consultants to ensure alignment with organizational goals and standards
• Manage and expand IFR’s Ollin Monthly Giving Program and Major Gift Donor Program, with a focus on long-term donor engagement and revenue growth
• Conduct prospect research to maintain a strong pipeline of local, regional, and national funding opportunities, including grants, individual giving, and institutional support
• Oversee the agency’s grant calendar, leading a collaborative grant writing process with senior leadership and program directors to produce compelling proposals—typically 1 to 2 grants per month
• Collaborate with the leadership team to plan and execute small-scale fundraising events that align with program and organizational objectives.
• Prepare and present development dashboards and progress-to-goal reports for agency senior leadership
• Supervise the Communications Specialist in maintaining accurate donor, grant, and event records in IFR’s Salesforce CRM, ensuring timely acknowledgements, reporting, and data integrity
• Project manage the Executive Director’s role in fund development by strategically guiding and prioritizing their time and engagement with donors, funders, and key opportunities
• Build and maintain strong relationships with foundation and corporate funders to secure continued and increased support
• Cultivate relationships with members of the Board of Directors, supporting both collective and individual fundraising contributions; staff the Board’s Fund Development Committee and manage related activities

Communications and Marketing:

• In collaboration with the Communications Specialist, develop and lead the implementation of the agency’s annual communications and branding strategy to increase visibility and advance key communication goals
• Supervise the Communications Specialist in the design, maintenance, and production of a range of communications materials, including the organizational website, quarterly e-newsletters, social media toolkits, brochures, email campaigns, blogs, issue-based campaigns, and other digital and print collateral to support programs, events, and organizational initiatives
• Partner with the Communications Specialist to ensure high-quality design and production of external stakeholder communications, including the annual impact report.
• Oversee the execution of media strategies for events, initiatives, and organizational priorities; manage media relations; and lead the development and distribution of press releases, PSAs, Op-Eds, and multimedia content
• Ensure brand consistency by supervising the Communications Specialist in reviewing all communications materials for compliance with organizational branding and policy guidelines, including appropriate use of the agency logo and other visual assets.
• Implement and oversee internal communication protocols and procedures across departments, working closely with program directors and departmental leads
• Direct the Communications Specialist in maintaining an organized archival library of IFR photographs for use in print and digital publications, including training program staff liaisons on proper archival processes

Required Skills:

• 5-7 years of experience in a senior leadership role in nonprofit development, with a proven record of successfully increasing revenue annually.
• Extensive experience using CRM systems to strategize and execute development initiatives.
• Proven track record of successfully developing, managing, executing development plans and development operations.
• Exceptional verbal and written communication skills, including strong editing capabilities.
• Strong project management/time management skills.
• Proven ability to develop, manage, and lead a team effectively.
• Ability to work independently and on teams to meet deadlines on a consistent basis and handle multiple tasks/projects.
• Proficient in Microsoft Office Suite (MS Word, Excel) and Google.
• Strong advocate for the Chicanx/Latinx/Indigena community with a deep understanding of diversity, equity, and inclusion (DEI) issues.
• Strong knowledge of contemporary issues impacting the Latino community locally and at-large
• Strong ability to speak in public with strong interpersonal skills for relationship building

Preferred Skills:

• Extensive experience in nonprofit grant writing.
• Demonstrated experience in media relations and leading comprehensive media strategies.
• Strong background in marketing, branding, and/or graphic design.
• Proficiency in Salesforce and Adobe Creative Suite is highly desirable.
• Experience in developing cohesive and compatible communications strategies across multiple platforms
• Bilingual/bicultural competence

EDUCATION, CERTIFICATIONS AND LICENSES:

• B.A./B.S. degree in a relevant field is preferred; advanced degree in nonprofit management, communications, or a related field is a plus.
• Must pass and maintain annual Tuberculosis Test
• Must pass Department of Justice Fingerprint screening

PHYSICAL DEMANDS:

The physical demands described here are representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions

• Good general health, physical stamina and emotional stability are essential
• Ability to hear within normal range, and communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population
• Requires physical ability to sit at key board for long periods of time and manual dexterity to operate word processing equipment with skill, speed and accuracy
• Ability to move quickly to address emergency or potentially dangerous situations
• Ability to move about the building and the organization as needed
• Ability to use public and/or private modes of transportation, duties are office based, but travel to various offsite venues is required
• Must be able to work outdoors in various types of weather conditions
• On occasion must lift up to 35 LBS

COMPENSATION BENEFITS:

Salary Range: This is a full time position with benefits; with an annual salary range of $120,000.00 - $130,000.00

Commensurate with work experience, qualifications, and education

All full-time positions are based on a minimum of (35) thirty-five hours per week.

This is a full-time non-exempt position at 35 hours a week. The position is eligible to participate in medical, dental, vision, and 403(b) plans, earn vacation, sick leave, paid holidays, two wellness days (birthday and hire date) and receive ongoing opportunities for learning.

To Apply:

Interested applicants should send an email to human.resources@ifrsf.org and include in the subject line “Director of Development and Communications”.

• A cover letter describing why you would be an excellent fit for this position and your interest in IFRSF
• An up-to-date resume
• Two examples of your written fund development skills, such as a grant narrative or donation appeal letter

Please note: only complete applications will be considered – a resume without a cover letter will not be considered

Job Type: Full-time

Pay: $120,000.00 - $130,000.00 per year

Benefits:

• 403(b)
• Dental insurance
• Dependent health insurance coverage
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in San Francisco, CA 94110