Director of Emergency Services - Full Time - DESFTJM

Director of Emergency Services

Location: San Antonio, TX
Schedule: Full-Time | Days | No Weekends
Position Type: Permanent

Compensation & Benefits:

• Salary Range: $145,000 – $160,000 (based on experience)

• Incentive Bonus: 17.5% – 26.25%

• Sign-On Bonus: $20,000

• Relocation Assistance: Up to $15,000

• Comprehensive benefits package

Position Summary

The Director of Emergency Services provides strategic, clinical, and operational leadership for the Emergency Department. This leader ensures high-quality, patient-centered care through oversight of departmental functions, staffing, financial performance, regulatory compliance, and strategic growth initiatives.

The Director fosters a culture of accountability, collaboration, and continuous improvement while aligning department operations with the organization’s mission and long-term goals.

Department Overview

• 29 ER Beds (Expansion in progress)

• ~50,000 annual visits

• Level IV Trauma Facility

• Accredited Chest Pain Center

• 100 Total Staff (including 2 Managers, CNCs, EMS Techs)

• Reports directly to the Chief Nursing Officer

• High-performing team with strong employee engagement (83%)

• Strong patient experience scores (above system average)

Responsibilities

Quality & Clinical Excellence

• Implement evidence-based practices to enhance patient safety and outcomes.

• Ensure compliance with all regulatory, accreditation, and legal standards.

• Monitor quality metrics, throughput, and operational performance.

• Direct nursing practice standards and emergency department policies.

• Promote interdisciplinary communication and clinical competency development.

Service & Patient Experience

• Drive initiatives to sustain and improve patient satisfaction scores.

• Utilize feedback data to implement service excellence strategies.

• Lead a culture focused on compassionate, patient-centered emergency care.

People & Leadership

• Lead and develop managers and frontline clinical teams.

• Foster a collaborative, accountable work environment.

• Support staff engagement, retention, and leadership development.

• Ensure staffing models meet volume and acuity demands.

Growth & Strategic Development

• Partner with executive leadership to support ED expansion efforts.

• Identify opportunities to enhance emergency service offerings and throughput efficiency.

• Support growth initiatives aligned with hospital strategic goals.

Financial & Operational Management

• Lead annual budget planning and financial oversight.

• Manage labor productivity, scheduling, and premium pay utilization.

• Identify cost-containment opportunities while maintaining high standards of care.

Qualifications

Education

• Bachelor’s Degree required

• Bachelor’s Degree in Nursing required

• Master’s Degree preferred

Licensure

• Active Texas RN License or Compact RN License

Experience

• Minimum 1+ year of applicable Emergency Department leadership experience required

• 3+ years of progressive Emergency Department experience preferred

• Proven success with quality metrics, operational performance, and team leadership

For more details reach at jmckenzie@navitashealth.com

About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.