Director of Engineering – Deployments & Delivery_EUROPE (India_Remote)

About Us: Mapsted (www.mapsted.com) is a global leader in innovative location-based technology, distinguished by its proprietary hardware-free solutions. Founded in 2014, the company has pioneered the transformation of data chaos into actionable intelligence through advanced AI and machine learning. Mapsted has meticulously mapped over one billion square feet of indoor space and holds more than 100 patents, showcasing its commitment to trailblazing innovation. Its unique ability to deliver scalable, beacon-free indoor positioning with an accuracy of 1–5 meters places it at the forefront of the industry.

Role Overview:

We are seeking an experienced Director of Engineering (Deployments & Delivery) to lead and scale our technical teams responsible for on-site implementations and support engineer. This role requires strong technical depth, hands-on deployment experience, and proven leadership in managing multi-site rollouts.

Key Responsibilities:

Leadership & Team Management

• Lead field engineers responsible for IoT and location-service deployments and data/location engineers responsible for centralized processing and analytics.
• Build and scale a globally distributed team, ensuring alignment across time zones (India, Canada, US and Europe countries).
• Drive a culture of execution, accountability, and technical excellence.

Deployment & Delivery

• Own the end-to-end deployment lifecycle, ensuring fast, reliable, and secure implementations.
• Standardize deployment processes, playbooks, and toolkits for efficiency and repeatability.

Operational & Technical Excellence

• Define and track KPIs for deployment efficiency, uptime, and client satisfaction.
• Identify and remove delivery bottlenecks using automation, streamlined workflows, and better tools.
• Ensure data pipelines and location-based services are scalable, secure, and optimized for real-time performance.
• Provide technical oversight across IoT devices, sensor networks, mapping/location systems, and cloud infrastructure.

Customer Success Alignment

• Act as a senior technical authority in client-facing deployment discussions.
• Partner with customer success, product, and operations teams to ensure smooth onboarding and integration.
• Serve as an escalation point for critical technical challenges during deployment.

Qualifications

• 10+ years of engineering experience, with at least 5 years in leadership roles.
• Strong background in field engineering, networking and data engineering.
• Track record of managing multi-site, time-critical deployments.
• Ability to work in fast-paced, high-growth technology environments.
• Excellent communication and organizational skills.

Job Type: Full-time

Benefits:

• Work from home