Director of Finance and Accounting

Who We Are

The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities.

The Road Home is an Equal Opportunity Employer

Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths.

We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed.

BENEFIT SUMMARY

The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.
Come be part of the solution.
We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week)

• Health Care Plan (Medical, Dental & Vision)
• HSA, FSA, HRA (We reimburse part of your deductible!)
• Retirement Plan (403B with TRH contribution and match)
• FREE Life Insurance for employees
• Paid Time Off (Vacation, Sick & 12 Public Holidays)
• One Floating Holiday Per Year
• Free Short Term & Long Term Disability
• Employee Assistance Program
• Free Training & Development
• Tuition Assistance for a wide variety of classes!
• Public Service Loan Forgiveness (PSLF) qualifying agency

Job Summary

The Director of Finance & Accounting (F&A) oversees the daily operations of the agency’s finance and accounting functions and serves as a key partner to the CFO in long-term financial planning, risk management, and organizational decision-making. This role provides leadership for the F&A department, ensuring accurate financial reporting, strong internal controls, and compliance with applicable regulations, contracts, and funder requirements. The Director of F&A translates organizational strategy and financial priorities into effective systems, processes, and work plans; leads and supports finance staff; and collaborates closely with agency leadership, program teams, and external partners to promote fiscal stewardship and support mission-driven outcomes.

• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
• This is an in-person position. Following the first 6 months of employment, F&A staff are permitted to work from home up to two days per week, but are otherwise expected to be in office at the HQ site (1415 S. Main Street, Salt Lake City, UT 84115).

Location
Headquarters

1415 S Main Street
Salt Lake City, Utah 84115

Reports to
Chief Financial Officer

Position Status
Full-Time

Shift
Monday-Friday, 40 Hours

Pay Grade and Starting Rate
Grade 18/ $114,635.00

FLSA Status
Exempt

Essential Duties and Responsibilities

• Oversee the day-to-day operations of the Finance & Accounting department, ensuring accurate, timely, and compliant financial management across the agency.
• Serve as the functional lead for F&A, translating organizational strategy and CFO direction into clear processes, work plans, and deliverables.
• Oversee month-end and year-end close processes, ensuring deadlines are met and financial records are complete, accurate, and well documented.
• Review and approve financial statements, analyses, and supporting documentation prepared by the Controller to ensure accuracy, clarity, and compliance with GAAP.
• Lead the preparation and distribution of internal financial reports, including budget-to-actuals, variance analyses, and forecasts, for agency leadership and program teams.
• Oversee the preparation and submission of external financial reports required by funders, grantors, and contracting partners.
• Support the CFO in annual budgeting and forecasting by coordinating departmental inputs, reviewing assumptions, and consolidating program and grant budgets.
• Oversee cash flow monitoring and management in collaboration with the Controller, including review of cash forecasts and oversight of routine transactions.
• Ensure proper recognition, tracking, and reporting of restricted funds, grants, and contracts in accordance with funder requirements and internal policies.
• Lead coordination of the annual audit and related finance workstreams, serving as the primary internal point of contact for auditors and internal stakeholders.
• Oversee finance-related tax and regulatory filings, including IRS Form 990 and other required reports, in coordination with external advisors as needed.
• Ensure ongoing compliance with federal, state, and local regulations, as well as agency financial policies, procedures, and internal controls.
• Identify opportunities to strengthen financial systems, processes, and reporting tools, and support the implementation of improvements that enhance efficiency, transparency, and internal controls.
• Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more.
• Participate in emergency drills and environmental safety activities, as required.
• Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff.
• Maintain regular and reliable attendance as an essential function of this position.

• Other duties as assigned.
• Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply.

Supervisor Duties and Responsibilities

• Model trauma-informed leadership in all interactions with staff and guests.
• Provide clear, constructive feedback to staff regularly, fostering growth and accountability.
• Hire, train, mentor, and support team members through hands-on guidance and resource sharing.
• Delegate tasks effectively while ensuring equitable distribution of workload.
• Resolve conflicts promptly and professionally, using de-escalation techniques and leading difficult conversations with kindness and directness.
• Uphold agency policies consistently and lead by example.
• Conduct regular one-on-one meetings with employees to exchange feedback, actively listen, and address professional development needs.
• Develop and implement performance improvement plans and other corrective actions when needed, with measurable goals, equipping staff with the tools and guidance to achieve success.
• Collaborate cross-departmentally to align team goals with organizational mission.
• Monitor and ensure completion of all mandatory training, while maintaining accurate participation records.
• Track and report on team performance metrics (attendance, outcomes, etc.), as needed.
• Perform employee evaluations as scheduled, offering actionable feedback and tailored support.
• Advocate for staff needs while balancing operational priorities.

Additional Role-Specific Supervisory Responsibilities

• Directly supervise the Controller and Grants Accounting Supervisor, providing clear expectations, guidance, and accountability for their respective areas of responsibility.
• Establish and maintain clear work plans, priorities, and deadlines across the Finance & Accounting team to ensure timely completion of core financial processes.
• Provide technical coaching and mentorship to finance staff, supporting professional growth, cross-training, and continuous improvement.
• Oversee onboarding and ongoing development of Finance & Accounting staff to ensure strong technical competency and alignment with agency values and practices.
• Support hiring, performance management, and corrective actions for finance staff in collaboration with the CFO and Human Resources.
• Promote a culture of accuracy, documentation, accountability, and continuous improvement within the Finance & Accounting team.
• Ensure effective communication and collaboration within the Finance & Accounting department and with program, development, and operations leaders across the agency.

Promoting Best Practice

• Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve.
• Advance the agency’s commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging.
• Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission.
• Maintain healthy boundaries using trauma-informed approaches in all interactions.
• Must pass a pre-employment background check and drug screening.

Education and Experience

• Bachelor’s degree in Accounting, Finance, or a related field required.
• Master’s degree, MBA, CPA, or similar advanced credential preferred.
• Minimum of ten (10) years of progressive experience in accounting and/or finance required.
• Minimum of six (6) years of experience in a management role, including direct supervision of staff.
• Experience working within a nonprofit organization or human services environment preferred.
• Strong knowledge of Generally Accepted Accounting Principles (GAAP), financial reporting, and audit processes required; nonprofit accounting experience strongly preferred.
• Demonstrated experience with budgeting, forecasting, grant management, and funder reporting.
• Proficiency in Microsoft Excel, accounting software, and financial reporting tools required; NetSuite experience strongly preferred.
• Experience working with diverse and/or vulnerable populations is preferred.

Skills and Expectations

• Ability to lead, mentor, and support a high-performing team with emotional intelligence, fostering collaboration, accountability, and professional growth.
• Strong strategic thinking skills, with the ability to align financial goals with organizational objectives and translate complex financial information into actionable recommendations.
• Deep commitment to compliance, internal controls, and ethical financial stewardship, including adherence to regulatory, donor, and funder requirements.
• Highly organized, self-motivated, and self-directed, with the ability to initiate work, manage competing priorities, meet deadlines, and follow through independently.
• Strong analytical and problem-solving skills, with the ability to identify issues, evaluate data, recommend solutions, and make sound decisions in complex situations.
• High attention to detail, ensuring accuracy, consistency, and reliability in financial reporting, documentation, and compliance-related work.
• Ability to communicate clearly and effectively with staff, leadership, and external stakeholders using professional verbal and written communication.
• Demonstrated integrity, sound judgment, transparency, and commitment to nonprofit values and ethical leadership.
• Proficiency in standard computer applications, including email, spreadsheets, and financial systems, with the ability to learn and adapt to new tools as needed.
• Strong interpersonal skills, with the ability to work effectively with diverse populations and navigate challenging situations with professionalism, empathy, and respect.
• Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy.
• Use basic computer programs (email, spreadsheets, and more) and have strong computer skills.
• Ability to accept supervision, direction, and feedback with openness.
• Communicate clearly and effectively with clients, coworkers, and supervisors using verbal and written communication.

Physical and Equipment Requirements

• Ability to lift and move heavy items up to 15 pounds.
• Ability to sit, stand, and move for at least an hour at a time or more.

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