Director of First Impressions (AKA Program Admin)

Are you the master of multitasking, a pro at paperwork, and a wizard with warm welcomes? If so, THRIVE Childcare Center is looking for YOU to be the friendly face and organized force behind our daily operations!

Now Hiring: Director of First Impressions/Program Administrator
Location: Boston’s South End Neighborhood

As our Director of First Impressions / Program Administrator, you'll be the first smiling face families see, the voice of calm on the phone, and the secret superhero keeping things running smoothly behind the scenes. If you love keeping things in order, chatting with families, and making a difference in the lives of children and educators, this role is calling your name!

What You’ll Do (Superstar Duties )

Front Desk Boss – Greet families, staff, and visitors like they’re VIPs, answer calls and emails with kindness and efficiency, and keep our front office looking as welcoming as your favorite cozy café.

Admin Extraordinaire – Juggle daily office tasks like a pro—filing, processing forms, handling correspondence, and ensuring child records are up to date.

Communication & Family Engagement Guru – Keep families in the loop about events, updates, and all things THRIVE! Create and distribute newsletters, manage inquiries, and help make sure parents always feel heard and supported.

Data & Enrollment Wizard – Manage attendance and program records with precision.

Event Planning Sidekick – Assist in coordinating center events, parent conferences, and celebrations that bring our community together!

Health & Safety Guardian – Monitor sign-in/out procedures, maintain safety records, and help ensure compliance with licensing and health regulations.

Support for Leadership – Provide administrative support to our Program Director and team to keep everything running smoothly.

Who You Are (A Perfect Fit If You…)

✔ Love working with families, children, and an energetic team.
✔ Have an eye for detail and can juggle multiple tasks without breaking a sweat.
✔ Are a communication champ—whether it’s chatting in person, over the phone, or crafting the perfect email.
✔ Are tech-savvy (Microsoft Office pro and comfortable learning new systems).
✔ Handle confidential information with care and professionalism.
✔ Are flexible, friendly, and always ready to step in where needed.

What You Need to Join Our Team

High school diploma required; Associate degree in office administration or related field preferred; Early Childhood Education (ECE) Certification preferred.
Experience in admin or receptionist roles (bonus points if it’s in childcare or education!).
Customer service and organizational superpowers.
Comfortable with Microsoft Office and database software.
CPR & First Aid Certification (or willing to get it).
Bilingual? That’s a plus but not required!

The Perks!

A fun, supportive team that values your contributions.
The chance to be part of a community that helps children and families thrive.
A full-time, on-site role with meaningful work every day.
Opportunities to grow and make a lasting impact.

If you're ready to bring your A-game and be the heart of our center, apply now! We can’t wait to meet you!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Paid time off
• Professional development assistance
• Tuition reimbursement

License/Certification:

• Early Childhood Education Certification (Required)

Work Location: In person