Director of Housekeeping

POSITION PROFILE:

Provide supervision and direction for all housekeeping activities of the hotel in a safe and efficient manner; ensuring the highest level of cleanliness; and maintaining guest satisfaction while protecting the assets and minimize expenses.

ESSENTIAL JOB FUNCTIONS:

• Accomplish the rooms department human resource objectives by recruiting, selecting, training, assigning, scheduling, coaching, counseling, and disciplining associates; communicating job expectations, job duties and job responsibilities; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

• Create and distribute effective internal and external communication (written and verbal). Exhibit a positive and involved team attitude to all hotel departments and maintain open communications with all guests, vendors and staff members for the best overall performance of the hotel.

• Meet rooms financial objectives by forecasting requirements; scheduling expenditures; analyzing variances; initiating corrective actions.

• Minimize expenses while ensuring sufficient supplies are on hand to provide top quality guest services.

• Develop and continually enhance relationships with key corporate, business and travel industry accounts. Promptly follows- up on all customer needs and inquiries in an efficient and expedient manner.

• Investigate, resolve, respond to guest needs, inquires, comments and/or problems to ensure a quality experience and enhance future sales prospects.

• Achieve activity goals as established by management and complete all reports and assignments in an accurate and timely fashion.

• Ensure adequate controls are installed and maintained for the protection of the hotel’s financial assets against loss or misappropriation.

• Ensure all corporate Risk Management standards are compliant.

• Communicate to both, guests and fellow associates, professionally and positively.

• Perform Manager-on-Duty functions and shifts as assigned.

• Must stay up to date on all Marriott training with a completion score of 80% or higher at all times.

• Other duties as deemed necessary by management.

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Relocate:

• Tuscaloosa, AL 35401: Relocate before starting work (Required)

Work Location: In person