Director of Human Resources

Description:

Department: Human Resources

Reports to: Norma Jean Calderwood Director

Classification: Salaried, Exempt, full-time with benefits

Salary range: $125,000-$145,000 depending on experience

This is an onsite, Boston-based position. Local candidates strongly preferred. No agencies, please.

Please submit a cover letter with your application.

Isabella Stewart Gardner Museum Core Values

Isabella Stewart Gardner so deeply believed that art had the power to change lives that she built a beautiful, personal, and immersive Museum “for the education and enjoyment of the public forever.” Today the Isabella Stewart Gardner Museum (ISGM) is a living embodiment of her bold vision; it’s a dynamic place where ideas and creativity in all its forms inspire visitors. We strive to tell new stories and challenge assumptions through exhibitions, music, programs, and performances and by engaging the perspectives and collaboration of our communities.

The Isabella Stewart Gardner Museum seeks to connect past with present, develop and sustain mutually beneficial partnerships with local communities and artists, broaden our audiences, and generate opportunities for creativity. We are firmly committed to a welcoming work culture and visitor experience. Our five-year strategic plan outlines the Museum’s core values, goals, and initiatives that serve as a renewal of Isabella’s promise to serve the public and be a resource for the city.

Summary

The Director of Human Resources oversees all aspects of Human Resources management, serves as a trusted advisor to executive leadership, a strategic HR leader, and an advocate for employee engagement at the Museum. The Director of Human Resources is a member of the Senior Leadership Team and helps set strategy for institutional culture, internal communications, and the advancement of the Museum’s goals. The Director of HR will be an experienced, proactive leader who understands the current labor environment and the specific characteristics of non-profit organizational culture, while providing deep expertise with a proven track record of best practice.

Essential Functions and Primary Responsibilities

• Lead the design, development, and implementation of short and long-range Human Resources plans, strategies, and policies tailored to meet Museum needs and strategic plan goals; set annual HR goals and assess success by establishing evaluation strategies to measure and report on achievement.
• Act as an advisor, leader, and resource on all related organizational development and Human Resources matters; provide consultation and assistance to department heads, supervisors, and executive management on organizational and job performance issues.
• Integrate Diversity, Equity, Accessibility and Inclusion values into every aspect of HR. Provide organizational guidance to values-based efforts across the Museum and provide leadership for hiring, welcoming and onboarding new employees with the range of experience and knowledge needed to help the Museum thrive and retain talent.
• Supervise the Human Resources team, including the Human Resources Operations Manager, Recruiting Specialist, and the Finance/HR Coordinator.
• Drive best practices in compensation and benefits efforts; ensure compliance with all applicable city, state, and federal laws and policies.
• Support the Compensation Committee of the Board of Trustees, providing information and comparative data as needed for compensation decisions.
• Manage annual employee performance appraisal process, collaborating with supervisors to build performance management skills, instill high motivation and engagement levels, and achieve equitable management practices. Develop training for supervisors to optimize their teams and responsibly manage leaves of absence, accommodations, and personnel challenges.
• Oversee HR vendor relationships for execution by the HR team.
• Drive talent acquisition and recruiting functions; partner with vendors to ensure that state and federal employment laws, policies and procedures create innovative recruitment and retention strategies to ensure long-term employee engagement.
• Develop Human Resources management policy and programs that contribute to the acquisition, retention, motivation, and development of Museum employees.
• Manage the HR department budget, provide for effective management of resources, and continually look to develop and implement cost-saving measures which contribute to the Museum’s financial success.
• Work collaboratively with Finance by providing accurate time and expense information on a weekly basis so that Finance may accurately execute payroll.
• Proactively seek knowledge expertise in the HR field, as well as general museum trends and practices.
• Act as primary liaison with outside legal counsel on HR matters.
• Performs other duties as assigned.

Requirements:

Required

• Bachelor’s degree and 12+ years’ HR experience.
• Proven HR management experience is required.
• Direct proven experience and success in all functional areas of Human Resources.
• Knowledge of all federal, state, and local policies relevant to human resources functions.
• Expertise in Google Workspace and HRIS. Highly proficient in Microsoft Excel.
• Strong attention to detail.
• Flexibility and multitasking, ability to undertake several tasks simultaneously and manage them effectively. Proven ability both to think strategically and to execute on specific projects and initiatives.
• Excellent written and verbal communication skills, confident and effective in explaining concepts and situations to employees at all levels including Board members.
• Ability to maintain high degree of confidentiality, professionalism, poise, tact, and diplomacy to accomplish work objectives.
• Builds strong and successful relationships, effectively supporting and influencing colleagues, managers, and members of senior leadership.
• Problem solving, the ability to identify root cause, realize, and implement solutions.
• Demonstrates vision, passion, commitment, and integrity, transparency, taking responsibility and building trust.
• A strong team player with a positive attitude and ability to absorb and learn quickly; willing to go the extra mile.
• Commitment to advancing the ISGM’s strategic initiatives.
• Legal authorization to work in the United States.
• Satisfactory background check.

Desirable

• Museum and/or non-profit experience.
• Experience with Paylocity.
• SPHR or SHRM-SCP certification.

Equal Opportunity Employer

The Museum is committed to affording equal opportunity to qualified individuals regardless of race, color, religion, age (40 or older), disability, national origin, sex, gender identity, sexual orientation, genetic information, pregnancy, childbirth or related conditions, ancestry, or status as a veteran. Consistent with our core values and our founder's legacy, the Museum is dedicated to building a work community that fosters collaboration, excellence, belonging, and a diversity of perspectives and experience.

Request an Accommodation

Applicants with disabilities who are unable to access ISGM's online application system fully may contact us at hr@isgm.org for assistance with a reasonable accommodation.