Director of Human Resources

BASIC FUNCTION:

The Director of Human Resources is responsible for providing strategic and operational leadership for all HR functions across the bank. This role develops and implements HR policies, programs, and initiatives that support the bank’s mission, culture, and business objectives. The Director oversees talent acquisition, employee relations, compensation and benefits, performance management, compliance, training and development, and HR operations. This position serves as a trusted advisor to senior leadership and ensures HR practices align with regulatory requirements and organizational goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop and execute the bank’s HR strategy to support business growth, workforce planning, and organizational development.
• Serve as a member of the leadership team, advising executives on HR matters, culture, organizational structure, and talent strategies.
• Lead change management initiatives that enhance employee engagement, modernization, and operational efficiency.

Talent Acquisition & Staffing:

• Oversee full-cycle recruiting efforts to ensure timely and effective staffing of all departments.
• Build relationships with universities, professional associations, and community partners to enhance talent pipelines.
• Implement onboarding processes that promote early engagement, compliance, and productivity.

Employee Relations & Culture:

• Promote a positive, inclusive, and ethical workplace aligned with the bank’s values.
• Provide guidance to managers on employee relations, performance concerns, conflict resolution, and corrective actions.
• Conduct or oversee internal investigations, ensuring fairness, documentation, and legal compliance.
• Lead and evaluate programs that strengthen employee engagement and retention.

Compensation & Benefits:

• Manage compensation structures, job evaluations, salary surveys, and pay administration.
• Administer benefits programs, including health, retirement, and wellness initiatives, ensuring competitiveness and cost-effectiveness.
• Partner with finance on budgeting, forecasting, and benefits renewal review.

Compliance & Risk Management:

• Ensure full compliance with federal and Missouri employment laws (FLSA, FMLA, ADA, EEO, etc.) and HR-related banking regulations.
• Maintain and update HR policies, procedures, and the employee handbook.
• Prepare for and support internal and external HR-related audits.
• Oversee accurate reporting for regulatory and internal reporting requirements.

Performance Management & Development:

• Lead the performance management process, including annual reviews, coaching frameworks, and documentation.
• Identify training needs and develop programs for employee development, leadership training, and regulatory training.
• Support succession planning and leadership pipeline development.

HR Operations & Technology:

• Oversee HRIS administration, data integrity, and reporting.
• Identify opportunities to automate HR processes and improve system capabilities.
• Manage HR vendor relationships, contracts, and service quality.

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong understanding of HR best practices, employment law, and HR compliance within a regulated industry.
• Ability to balance strategic thinking with hands-on operational execution.
• Excellent interpersonal, communication, and relationship-building skills.
• Ability to handle sensitive information with discretion and professionalism.
• Strong analytical and problem-solving skills, including experience with HR metrics and reporting.
• Proficiency with HRIS systems, Microsoft Office Suite, and related HR technologies.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in Human Resources, Business Administration, or related field required; Master’s degree preferred.
• Minimum 7-10 years of progressive HR experience, including leadership responsibility.
• Experience in banking, financial services, or a similarly regulated industry strongly preferred.
• HR certification (SPHR, SHRM-SCP, or equivalent) highly preferred.

PHYSICAL AND WORK ENVIRONMENT REQUIREMENTS:

• Work performed in an office setting.
• Occasionally required to lift up to 20 pounds.
• Must be able to sit and work at a computer for extended periods.
• Minimal travel within Missouri may be required for recruitment, training, or industry events.

EEO STATEMENT

The bank is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age disability, veteran status, or any other legally protected status.